Patient Care Monitor/Greeter

Description
Full Time Patient Care Monitor/Greeter

Health Care Resource Center is seeking a respectful, alert, and vigilant greeter/patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup coverage to receptionist.

Essential Duties & Responsibilities:

• Ensuring the protection of all employees and patients.
• Ensure that each patient entering the building has an I.D.
• Create an orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Perform crowd control (make sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
• Eliminate loitering, congregating in the parking lot and premises.
• Report critical incidents that occur in parking lot or on premises.
• Contact local authorities and cooperate with authorities in an emergency situation, as needed.
• Respond to calls for assistance in preventing interference or disruption of operations (maintain order and control).
• Report and document incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
• Maintain a safe and secure environment throughout the building, protecting the property from damage and destruction.
• Perform security check of facility at regular intervals throughout the day.
• Attend staff meetings, in-service training as directed by supervisor.
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
• Be friendly, courteous, and helpful to all disciplines, reception, clinical, and medical.
• Provide receptionist coverage as needed.
• Perform other related duties as determined by supervisor.

Qualifications:

• High school diploma or equivalent with at least 1 year's prior experience in an office/clinic setting.
• Training from a law enforcement school or other security training is strongly preferred.
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
• Satisfactory drug screen and background check.

Benefits:

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K)
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.

Our Commitment:
Health Care Resource Center is committed to providing high-quality patient care in a comfortable outpatient clinic setting. Our goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

We are committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, or veteran's status or any other classification protected by State/Federal laws.