What are the responsibilities and job description for the Regional Director of Operations- Treatment Excellence Leader position at BayMark Health Services?
About the Role
">We are seeking a highly skilled Regional Director of Operations to oversee and optimize the performance of treatment centers across California. As a business unit owner, you will directly supervise Treatment Center Directors and ensure the clinical, financial, and operational success of your region.
Key Responsibilities:
">- Provides strategic direction and leadership to Treatment Center Directors staff.
- Develops and executes strategic plans for your region to achieve financial, operational, and clinical goals.
- Monitors budgets and financial performance, taking proactive measures to improve results.
- Ensures adherence to all federal, state, and local regulations across assigned treatment centers.
- BUILD, DEVELOP, AND HOLD LEADERSHIP TEAMS ACCOUNTABLE FOR ACHIEVING PERFORMANCE OBJECTIVES.
- DRIVE PATIENT GROWTH, RETENTION, AND ACCESS TO SERVICES WITHIN YOUR REGION.
- REPRESENT BAYMARK IN COMMUNITY, LEGISLATIVE, AND INDUSTRY SETTINGS TO BUILD KEY RELATIONSHIPS.
- ENSURE COMPLIANCE WITH COMPANY POLICIES, PROCEDURES, AND AUDIT FINDINGS.
- OVERSEES HUMAN RESOURCES ACTIVITIES, STAFFING, AND TEAM MEMBER DEVELOPMENT.
- LEADS CHANGE BY COMMUNICATING VISION AND GAINING COMMITMENT OF STAFF.
- ALIGNS BUSINESS OBJECTIVES TO SUPPORT THE BAYMARK'S STRATEGIC GOALS.
- ESTABLISHES YEARLY GOALS AND ASSISTS DEPARTMENTAL MANAGERS IN ESTABLISHING ANNUAL GOALS, REVIEWS PROGRESS TOWARDS GOALS QUARTERLY.
- TRACKS PROGRESS ON ESTABLISHED SUCCESS METRICS.
- OVERSEES BOOK OF BUSINESS WITHIN REGION AND IDENTIFIES MARKET OPPORTUNITIES.
- PARTNERS WITH NATIONAL SUPPORT STAFF TO DRIVE PROFITABLE GROWTH AND DELIVER QUALITY PATIENT CARE.
- ATTRACTS, COACHES AND DEVELOPS TALENT TO ENSURE A STAFF CAPABLE OF CARRYING OUT BUSINESS STRATEGIES.
- SUPPORTS A STRONG PERFORMANCE MANAGEMENT AND CULTURE OF ACCOUNTABILITY BY MENTORING STAFF AND PROVIDING FREQUENT AND CONSTRUCTIVE FEEDBACK.
- CONTRIBUTES TO BAYMARK HEALTH SERVICES' SUCCESS BY DEVELOPING DEPARTMENTAL AND INDIVIDUAL STAFF GOALS, MEASURING RESULTS, REWARDING ACHIEVEMENT OR TAKING CORRECTIVE ACTION, AS NECESSARY.
- PARTICIPATES IN THE COMPANY'S ANNUAL OPERATING AND LONG-TERM STRATEGIC PLANNING PROCESS.
- COLLABORATES WITH THE SENIOR LEADER TEAM TO EVALUATE RESULTS; ESTABLISH A FUTURE VISION; AND DEVELOP STRATEGIC PLANS, ACTIONS AND SUCCESS METRICS.
- BECOMES FAMILIAR WITH OTP FEDERAL & STATE LAWS, REGULATIONS, ETC. AND THE APPLICATION OF SUCH.
- ADHERES TO THE BAYMARK HEALTH SERVICES' STANDARDS OF ETHICAL CONDUCT, DISPLAYING, AS APPLICABLE, ETHICAL BEHAVIOR IN THE AREAS OF BUSINESS ETHICS, LEGAL COMPLIANCE, CONFIDENTIALITY, CONFLICTS OF INTEREST, VENDOR RELATIONSHIPS AND THE REPORTING OF QUESTIONABLE ACTIVITIES.
- INCORPORATES CQI PRINCIPLES INTO DAILY ACTIVITIES FOCUSING ON PROCESS IMPROVEMENTS, PATIENT SAFETY AND PREMIER PATIENT SATISFACTION.
- INITIATES, DEVELOPS AND SUPPORTS ORGANIZATIONAL PROCESSES AND SYSTEMS THAT ENSURE THE EFFECTIVE AND EFFICIENT DELIVERY OF PATIENT CARE.
- FACILITATES AN ENVIRONMENT THAT PROMOTES TEAM BUILDING AND COLLABORATION. MOTIVATES, ENCOURAGES AND EMPLOYS STAFF TO ACHIEVE PERSONAL, TEAM, DEPARTMENTAL AND ORGANIZATIONAL GOALS. RECOGNIZES INDIVIDUAL AND TEAM ACCOMPLISHMENTS.
- MENTORS LEADERS AND MANAGEMENT IN CAREER GROWTH AND ACTIVELY COOPERATES IN SUCCESSION PLANNING EFFORTS AT THE SYSTEM LEVEL WITH SPECIAL EMPHASIS ON RETAINING AND RECRUITING A DIVERSE WORK FORCE WHILE SUPPORTING DIVERSITY INITIATIVES AND GOALS.
- MAINTAINS KNOWLEDGE AND ACHIEVES COMPLIANCE WITH FEDERAL, STATE AND LOCAL REGULATORY REQUIREMENTS, LICENSURE, ACCREDITATION REQUIREMENTS, RECORD PROCEDURES AND INTERNAL CONTROLS.
- PARTICIPATES IN DEVELOPING REGIONAL POLICIES, PROCEDURES AND DIRECTIVES AS REQUESTED AND COMMUNICATES APPROPRIATELY TO ENSURE COMPLIANCE IS ACHIEVED.
- OTHERS DUTIES, AS ASSIGNED.
About Us
">BayMark Health Services is a progressive substance abuse treatment organization committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
About BayMark's Mission
">We are dedicated to delivering high-quality healthcare services that meet the unique needs of our patients. Our mission is to provide compassionate and effective care that addresses the root causes of addiction and supports our patients on their journey towards recovery.
