What are the responsibilities and job description for the Concierge position at Baymont by wyndham?
Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Concierge. As a Concierge, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience during their stay. If you have a passion for hospitality and enjoy assisting others, we would love to hear from you. Responsibilities: - Greet guests upon arrival and provide a warm welcome - Assist guests with check-in and check-out procedures - Provide information about hotel amenities, local attractions, and dining options - Make reservations for guests at restaurants, theaters, and other venues - Handle guest inquiries and resolve any issues or complaints in a professional manner - Coordinate transportation services for guests, including arranging airport transfers and taxi services - Maintain the cleanliness and organization of the front desk area - Assist with administrative tasks such as answering phone calls, taking messages, and handling mail - Ensure compliance with hotel policies and procedures Experience: - Previous experience in a hotel or hospitality setting is preferred - Strong customer service skills with the ability to anticipate guest needs - Excellent time management skills to handle multiple tasks efficiently - Familiarity with front desk operations and procedures - Ability to communicate effectively in English; bilingual/multilingual skills are a plus - Professional phone etiquette and strong interpersonal skills At our company, we value our employees and offer competitive benefits packages. Join our team today and be part of creating unforgettable experiences for our guests.
Job Types: Full-time, Part-time, Temporary, Seasonal
Pay: $14.00 - $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Billings, MT 59101 (Preferred)
Ability to Relocate:
- Billings, MT 59101: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $17
