What are the responsibilities and job description for the Night Auditor/Front Desk Clerk Part time/Full Time position at Baymont by Wyndham?
The Baymont by Wyndham in Onalaska is looking for a wonderful individual to join our awesome front desk team to serve as our guests’ first point of contact and manage all aspects of their accommodation. The role of Front Office Representative requires an individual to have the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.
We are seeking a Night Auditor/Front Desk Agent at the Byamont by Wyndham at Onalaska Location. This would be about 20-40 hours a week. You may also have to fill in the morning and evening shifts when needed. Your main shift would be overnight.
We are looking for someone hardworking and on time. Duties and Responsibilities include the following,
- Acts as manager on duty and follows the prescribed MOD (Manager On Duty) procedures on communication, emergency procedures, and guest satisfaction.
- Ensures that the night audit procedures are completed on a daily basis and the information entered and posted is accurate, balanced, and timely.
- Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.
- Basic knowledge of computers is required.
- Check-in guests, answer phones, and take reservations.
- Respond to guest complaints, requests, and emergencies.
- Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
- Maintains the cleanliness and organization of the hotel lobby and front desk area.
- Setting up breakfast every morning as per hotel guidelines.
- Washes, folds, and properly stores laundry (depending on the business unit) as needed.
- Must be able to stand during shift hours as needed.
Call the hotel during the day, for more details or on how to set up an interview.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings as needed
- Every weekend
- Monday to Friday
- Night shift
- On call
- Weekends only
Experience:
- Night audit: 1 year (Required)
Security clearance:
- Confidential (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Onalaska, WI 54650 (Required)
Ability to Relocate:
- Onalaska, WI 54650: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15
