Housekeeper

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• Assists General Manager in the development of Housekeeping department’s annual budget and

monitors department’s performance as compared to budget.

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• Manages according to established company procedures.

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• Schedules staff according to forecasted occupancy.

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• Orders and receives supplies to maintain adequate inventory levels.

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• Monitors and maintains level of cleanliness in accommodations, storage areas, laundry, restrooms, and public areas.

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• Compiles and reports accurate accommodation status to Front Office.

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• Enforces standard procedures for the acceptance, security, and return of guest lost and found items.

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• Communicates any discrepancies in accommodation status and ensures that corrective action is taken.

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• Communicates with other department heads to resolve deficiencies and repair items.

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• Performs special assignments and projects as requested.

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• Participates in the MOD program.

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• Maintains security of keys.

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• Monitors payroll and control costs, remaining within budget.

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• Introduces and manages any P’TOSH programs.

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• Ensures completion orientation checklists, training guides and all training documentation.

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• Is the departmental trainer.

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• Coaches associates when rules are not being met, offers encouragement and works with P’TOSH mentors to improve performance.

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• Records and processes all incident reports as needed.

• Performs required tasks, including, but not limited to, those contained in the Minimum Performance Standards set by P’TOSH.

• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the P’TOSH Employee Handbook.

• Performs all other duties as assigned by management. Position Description

• Maintains standard procedures for security of on-loan equipment.

• Conducts monthly inventory of linen, supplies and equipment.

• Maintains budgeted labor standards by forecasting and comparing forecast to actual.

• Establishes and maintains cost-control systems on linen inventories, cleaning supplies and labor costs, by forecasting and comparing forecast to actual. Product Quality/Guest Satisfaction

• Maintains room quality and amenities based on hotel objectives and policy and procedures.

• Ensures quality services are rendered in meeting guests’ needs that good guest relations are enhanced.

• Works with other department heads to resolve guest complaints. Human Resources

• Is responsible for the firing, termination, performance evaluations, training and development of all housekeeping and laundry staff.

• Maintains departmental communication through the effective use of staff meetings, logbooks and bulletin boards. Job Specifications:

• Physical Demands: Requires walking and standing to a significant degree. Requires ability to perform housekeeping chores (cleaning units or assisting in the laundry) which involve lifting, bending, and stretching. Requires ability to communicate both orally and in writing with guests and co-workers. Environmental Conditions: Inside and outside. Essential Skills: Requires knowledge of budgeting, forecasting, staffing, and scheduling. Supervisory/Management skills: development of housekeeping staff. Ability to maintain records and communicates effectively with members of other hotel departments. Ability to order and receive supplies and maintain adequate inventory levels. Requires familiarity with standards and procedures. Must have the ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Shift:

• 8 hour shift
• Morning shift

Experience:

• Executive Housekeeping: 2 years (Preferred)

Work Location: In person

Salary : $10 - $13