Vehicle Operations Specialist

Responsibilities:

• Serve as key player for physical locations including setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with on-site managers
• Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization
• Manage the lot and ensure that there are safe and usable drivelines in the lot at all times
• Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed
• Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities
• Prepare paperwork for open states deliveries
• Validate paperwork, scan, and file completed dealer jackets in secure file cabinet, FedEx all deal jackets to central title at end of day
• Conduct various audits to include but not limited to; security, inventory, asset location, etc...
• Communicate and surface roadblocks as well as proposed resolutions to management where needed
• Ensure adequate stock of supplies and inventory resources proactively reaching out when applicable
• Receive, inspect and process incoming inventory, including completing Bill of Lading (BOL) paperwork
• Prepare, inspect, and stage vehicles for remarketing to be transported to the auction via carrier
• Work cross-functionally with proper communication and collaboratively with other teams onsite and remote
• Complete assignments with a high level of accuracy and embrace ambiguous situations
• Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems
• Additional work and tasks as needed from the business
• Ability to transport vehicle while working in various weather elements
• Participates in continuous improvement activities with guidance from leads/managers.

Requirements

• At least 2 years of experience with operations, logistics, or lot management
• Must be at least 21 years of age Previous EV or detailing experience a plus
• Ability to lift up to 50 Ibs safely
• Valid state driver's license with a safe driving record
• Ability to obtain and maintain local sales licenses if applicable in your state
• Proficiency with computers and software
• Ability to work in a fast-moving environment that changes day to day
• Flexibility to work based on the demands of the business, which may require working evenings/nights or weekends.
• Desire to work in workplace that is employee centric and has a foundational focus on the environment and clean energy solutions
• Ability and willingness to travel (up to 40% of the time) as required to support other market launches and operations.

Fully vaccinated against the COVID-19 virus (proof required)