Demo

Service Now Architect

BayOne
Sacramento, CA Remote Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025
THIS ROLE IS 100% REMOTE- PLEASE SOURCE ANYWHERE IN US (BUT MUST WORK PACIFIC HOURS)

Schedule: M-F 8-5/9-6 PACIFIC TIME WITH FLEX DEPENDING ON BUSINESS NEEDS

Role Title: Service Now Technical Architect

Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow
best practices while maintaining out of the box (OOTB) upgradeability.
Partner cross functionally with other business application owners to ensure our business
automation and data management processes are smooth and well connected.
Serve as a lead subject matter expert and champion in driving the industry best practices for
evolution of the company’s ServiceNow instance and integrated tools.
Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new
modules, and major upgrades.
Lead discussions and investigations regarding new ServiceNow features and functionality,
contribute to recommendations for process improvements and keep application users informed
about system functionality and enhancements

Lead ServiceNow platform upgrade, clone, and maintenance processes

Responsible for designing and implementing enterprise IT projects in ServiceNow. Duties include:

gathering requirements from business users

working with technical leads to transform and develop ServiceNow solutions.

serve as a primary liaison between the business stakeholders and IT.

Manage change process for all new changes on the platform.

define and document user interfaces, support systems and data requirements.

develop functional specifications and system design specifications.

Requirements:
4-6 years of experience developing ServiceNow applications as a Technical solutions Architect.

Strong hands-on coding skills.

Document Architecture and design for new solutions and provide recommendations for Architecture best practices

Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine

Management Center, Integration Hub, and Flow Designer.

Strong ServiceNow technical breadth and depth spanning various modules including Employee

Center, Service Portal, Virtual Agent and Now Mobile.

Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes,

UI Scripts, UI Pages, UI Macros, UI Policies, etc.

Service Portal & API development including REST & MID Server integrations.

Ability to develop and re-engineer existing processes and build appropriate ServiceNow

workflows.

Qualifications:
Bachelors degree or higher required; Advance degree in IT related field or extensive experience

in ServiceNow development and Implementation

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Technical Architect
THIS ROLE IS 100% REMOTE- PLEASE SOURCE ANYWHERE IN US (BUT MUST WORK PACIFIC HOURS)

Schedule: M-F 8-5/9-6 PACIFIC TIME WITH FLEX DEPENDING ON BUSINESS NEEDS

Role Title: Service Now Technical Architect

Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow
best practices while maintaining out of the box (OOTB) upgradeability.
Partner cross functionally with other business application owners to ensure our business
automation and data management processes are smooth and well connected.
Serve as a lead subject matter expert and champion in driving the industry best practices for
evolution of the company’s ServiceNow instance and integrated tools.
Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new
modules, and major upgrades.
Lead discussions and investigations regarding new ServiceNow features and functionality,
contribute to recommendations for process improvements and keep application users informed
about system functionality and enhancements

Lead ServiceNow platform upgrade, clone, and maintenance processes

Responsible for designing and implementing enterprise IT projects in ServiceNow. Duties include:

gathering requirements from business users

working with technical leads to transform and develop ServiceNow solutions.

serve as a primary liaison between the business stakeholders and IT.

Manage change process for all new changes on the platform.

define and document user interfaces, support systems and data requirements.

develop functional specifications and system design specifications.

Requirements:
4-6 years of experience developing ServiceNow applications as a Technical solutions Architect.

Strong hands-on coding skills.

Document Architecture and design for new solutions and provide recommendations for Architecture best practices

Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine

Management Center, Integration Hub, and Flow Designer.

Strong ServiceNow technical breadth and depth spanning various modules including Employee

Center, Service Portal, Virtual Agent and Now Mobile.

Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes,

UI Scripts, UI Pages, UI Macros, UI Policies, etc.

Service Portal & API development including REST & MID Server integrations.

Ability to develop and re-engineer existing processes and build appropriate ServiceNow

workflows.

Qualifications:
Bachelors degree or higher required; Advance degree in IT related field or extensive experience

in ServiceNow development and Implementation

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Technical Architect
[] Shift: []

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