What are the responsibilities and job description for the Patient Account Clerk position at Bayou Bend Health System?
The primary function of the Patient Account Clerk is to assist patients that have received services at Bayou Bend Health System. This may be either with the patient directly or the insurance company as well as the physician’s office.
ORGANIZATIONAL RELATIONSHIP::
The Patient Account Clerk reports directly to the PFS Manager, and works closely with patients, co-workers, medical records, & patient registration.
ORGANIZATIONAL RELATIONSHIP::
- RESPONSIBILITIES AND ACCOUNTABILITIES:
- Assist patients with questions and discharges
- Answer telephone questions regarding patient accounts
- Close daily Receipts & Revenue
- Assist patients with explanation of benefits
- Billed but unpaid aging reports VA, WC and IHS
- Unapproved Report
- Bankruptcy accounts
- Secondary Billing
- Billed but Unpaid Zero balance accounts
- Work Claims in RCM Queue
- Obtain Authorization for VA claims (ER)
- Review Transitional care qualifying stay
- Perform all other clerical duties associated with position
- All appropriate filing
- Assign third party accounts to Haik, Minvielle & Grubbs
- Open and distribute daily mail
- 72-hour readmissions report
- Post patient portal payments
- Pro Fee Medicare reimbursement spreadsheet
- Perform all other duties assigned by supervisor
- Must possess excellent communication skills, both written and oral
- Must have the ability to perform multiple tasks
- Must be detail oriented
- Must be a self-starter and work with little to moderate supervision
It is the policy of Bayou Bend Health System to provide equal opportunity to all employees and applicants without regard to race, color, religion, national origin, sex, age, disability, or any other regard as required by law.
This policy relates to recruitment, employment, placement, layoffs and recall, promotion/demotion, discipline, transfer, termination, rates of pay and/or all other forms of compensation, training and development, use of facilities, and participation in hospital sponsored activities.
This policy relates to recruitment, employment, placement, layoffs and recall, promotion/demotion, discipline, transfer, termination, rates of pay and/or all other forms of compensation, training and development, use of facilities, and participation in hospital sponsored activities.
Drug Testing
Bayou Bend Health System is an alcohol and drug free workplace. As a condition of employment all candidates must undergo and pass a post-offer drug screen. Failure to participate in the mandatory drug screen will void all offers of employment.
