What are the responsibilities and job description for the Breakfast Attendant position at Bayou Hospitality SH LLC?
The Breakfast Attendant is expected to provide excellent customer service to all guests they encounter, whether in the breakfast area or not. Excellent service includes offering a quality product with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience before, during, and after dining in our breakfast area.
Description
The essential functions include, but are not limited to the following:
- Food preparation skills
- Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
- Willingness and ability to follow all food safety and preparation guidelines to ensure a quality product and service
- Willingness and ability to practice safe work habits and required safety equipment
• Desire to focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and • Complete all brand required training
- Complete all required Safety & Health training
- Provide personalized service to all guests
- Regularly communicate and converse with guests to understand how to provide the experience they desire
- Prepare food and beverage according to the recipe provided
- Fully comply with all food safety requirements, as outlined in Food Safety Training
- Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
- Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction
- Maintain regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
- Oversee the food and beverage (breakfast department/catering) of the hotel including food quality and production, and banquet/catering service.
- Must be able to communicate effectively in both verbal and written form
• High School diploma or GED • State applicable health compliance card
- Basic mathematical skills and an ability to handle money and give correct change
- Excellent communication skills
- Organizational skills
- Multi-task orient
- Knowledge of Company’s food and beverage specifications
- Knowledge of workplace safety procedures
Salary
$10 - $11 per hour
Salary : $10 - $11