What are the responsibilities and job description for the Dental Insurance Coordinator position at Bayside Family Dentistry?
About Us
Bayside Family Dentistry, a high-end, fully renovated dental practice located in Bayside, NY, is seeking a highly skilled and professional Dental Insurance Coordinator to work 4-5 days per week.
A minimum of 2 years prior experience in the dental industry is required, along with direct experience using Dentrix software.
The ideal candidate will have a strong understanding of dental office operations, exceptional customer service skills, and a deep knowledge of dental insurance processing. This position requires a detail-oriented individual with excellent communication and multitasking abilities to ensure smooth daily operations and exceptional patient care.
Key Responsibilities:
Dental Insurance Coordinator:
- Verify and confirm patient insurance benefits and eligibility before appointments.
- Submit insurance claims and track their status, ensuring prompt resolution of issues or denials.
- Work with patients to explain their insurance coverage and payment responsibilities clearly.
- Follow up with insurance companies for claim status and payment, addressing discrepancies as needed.
- Work closely with the dental team to ensure accurate treatment coding and insurance billing practices.
- Maintain a thorough understanding of the latest insurance policies and changes to better assist patients.
- Provide accurate pre-treatment estimates to patients based on their insurance plans.
Potential Additional Responsibilities:
- Greet and check in patients upon arrival, ensuring a warm and professional environment.
- Answer phone calls, schedule appointments, and handle patient inquiries with a friendly, knowledgeable approach.
- Manage patient flow by coordinating appointments, confirming schedules, and rescheduling as needed.
- Maintain patient records, ensuring accuracy and confidentiality, in compliance with HIPAA guidelines.
- Process patient forms, including new patient intake, medical history, and insurance details.
- Assist with the preparation of patient treatment plans and provide patient reminders for upcoming appointments.
- Maintain a clean and organized front desk and patient waiting area.
- Participate in team meetings to discuss office improvements, patient care, and efficiency.
Qualifications:
- Prior Experience: Must have a minimum 2-3 years of experience in a dental office, including experience as a Dental Insurance Coordinator.
- Dentrix Software: Must have a minimum 2 years of direct experience using Dentrix software.
- Dental Insurance Knowledge: Extensive knowledge of PPO dental insurance plans, billing procedures, and coding.
- Computer Skills: Highly proficient in Microsoft Office Suite including Microsoft Outlook, Excel and Word.
- Communication Skills: Excellent verbal and written communication skills with the ability to explain complex insurance and treatment details clearly to patients.
- Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Customer Service: A passion for providing exceptional service and a friendly, welcoming demeanor.
- Education: High school diploma or equivalent; additional dental office training or certification is a plus.
- Bilingual (Preferred but not required): Proficiency in Spanish or other languages is a plus.
If you are a motivated and skilled dental professional with a passion for patient care and insurance coordination, we invite you to apply and become an integral part of our team at Bayside Family Dentistry.
Perks and Benefits
- Salary: $20-$28 per hour depending on experience and qualifications
- Paid vacation for full-time employees
- Paid office observed federal holidays
- Free dental care for employee and discounts for immediate family members
Office Schedule
- Monday: 9:00 AM-5:00 PM
- Tuesday: 9:00 AM-6:00 PM
- Wednesday: Closed (subject to change)
- Thursday: 9:00 AM-6:00 PM
- Friday: 9:00 AM-5:00 PM
- Saturday: 9:00 AM-3:00 PM (subject to change)
- Sunday: Closed
Transportation & Parking
- Free on-site office parking
- 1 block from Bayside LIRR train station
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Experience:
- Dentrix: 2 years (Required)
- Dental Insurance Coordination: 2 years (Required)
Language:
- English (Required)
Ability to Commute:
- Bayside, NY 11361 (Required)
Work Location: In person
Salary : $20 - $28