Account Manager - Berkshires/Western MA

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Baystate Wine & Spirits is New England’s preeminent wine and spirits distributor, as well as a family-owned, privately held company. Founded in 2005, Baystate has become the region's fastest growing Wine & Spirit wholesaler. The available territory consists of established accounts in the Berkshires/Western MA, with room for growth and development.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, disability coverage, life insurance plan, vacation accrual, a (401)k match and more.

At Baystate, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Account Manager represents Baystate in the market as a member of the Baystate family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Account Manager's primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the BWS organization. The territory consists of established accounts around Worcester, with room for growth and development. This position is full-time.

Primary Responsibilities

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document
• Maintain deep knowledge of BWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal BWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customers buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how BWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

Minimum Qualifications

• 21 years or older
• Able to analyze and understand data and information
• Able to leverage BWS technology to perform duties and responsibilities
• Able to build and structure customer presentations and product proposals
• Proficient in using mobile devices (e.g., iPad , smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
• Able to consistently achieve results, even under tough circumstances
• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
• Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
• Able to be nimble in ambiguity; be open to change; embrace innovative ideas
• Team player; works collaboratively with others
• Able to work in a fast-paced, results-driven environment
• Must possess a reliable vehicle, a valid driver's license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with BWS company requirements.

Physical Demands

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require lifting/lowering, pushing, carrying, or pulling up to 30lbs

This position is full-time.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Uncapped commission

Schedule:

• Monday to Friday

Experience:

• Wine sales: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Walpole, MA (Required)

Work Location: On the road

Salary : $60,000