What are the responsibilities and job description for the Food Service Team Member position at Baytown - Pirates Bay?
Job Details
Job Location: Baytown, TX
Position Type: Seasonal
Salary Range: Undisclosed
Description
Position Summary
If you enjoy working in a fast, friendly, and top-quality food environment while handling everything from food prep to clean-up and catering for special events, Food Service may be for you. You may work as a deck or wait staff to take orders and deliver food and drinks across the park, while also managing payments efficiently and addressing customer needs promptly. Applicants should be energetic, customer-focused, and possess cash handling and problem-solving skills, ensuring an excellent experience for all guests.
Essential Duties & Responsibilities
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Provide exceptional guest service by greeting and assisting customers with orders or inquiries.
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Food handling and preparation for concession and private events.
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Operate cash registers and process payments.
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Deliver food orders to tables as runners.
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Prepare food in a safe and presentable manner as per menu specifications.
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Ensure completion of filling condiment dispensers, wipe down all surfaces, wash dishes, and keep all areas clean and safe for guests.
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Ensure food quality and presentation standards are met.
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Maintain cleanliness and safety standards in the kitchen.
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Assist with menu planning and inventory management.
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Set up and maintain cabanas for customer use.
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Provide food and beverage service to cabana guests.
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Ensure cleanliness and organization of cabana areas.
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Coordinate with other service teams for special requests.
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Responsible for the care, cleaning and upkeep of issued equipment.
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Ability to work with a team to relay food orders as needed, communicate effectively with kitchen staff and management.
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Participate in service training programs for safety, and customer service.
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Report irregularities, discrepancies, damage, and loss of property and safety concerns promptly to the supervisor.
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Complete all required company trainings and compliance courses as assigned.
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Adhere to company standards and maintain compliance with all policies and procedures.
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Maintain high standards, positive attitude, and professional appearance.
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Ensure all checklists have been completed and reviewed by the supervisor.
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Performs other related duties as assigned.
Qualifications
Qualifications & Skills
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Must be 16 years of age or older.
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Ability to understand and follow verbal directives and written directions.
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Bilingual (English and Spanish) preferred.
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Knowledge of food and beverage practices and procedures preferred.
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Must present a valid Food Handlers certification as a condition of employment.
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Desire to work outdoors during all-weather types to ensure a wonderful experience for our guests.
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Excellent verbal communication skills.
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Must be able to work a flexible schedule, including nights, weekends, and holidays.
