What are the responsibilities and job description for the Waterpark General Manager position at Baytown - Pirates Bay?
General Manager - Park Management
Position Overview
Seeking an outgoing, organized, positive, and experienced Servant Leader to lead the team as General Manager. The ideal candidate will have extensive management experience, particularly in high-volume environments like waterparks, theme parks, or hospitality operations.
Key Responsibilities
- Park Operations Management: Oversee all departments, manage full-time and seasonal staff, and ensure smooth daily operations.
- Staff Leadership & Development: Train and lead staff to meet high standards in safety and guest services, fostering a positive work environment.
- Administrative & Business Operations: Handle administrative tasks, maintain revenue goals, budget compliance, and cash control.
- Safety Management: Implement and uphold risk management programs, conduct regular training, and respond to guest concerns.
- Leadership & Vision: Lead the team with a clear vision aligned with the park's mission.
Minimum Requirements
- At least 18 years old
- 5 years of experience in waterpark, theme park, or hospitality operations management
- Proficiency in Microsoft Office (or similar) and point-of-sale software
- Ability to obtain Ellis & Associates Instructor License and AFO or CPO certification
- Excellent communication skills and ability to work long hours, including nights, weekends, and holidays
Preferred Qualifications
- Prior experience in a waterpark or theme park setting in a similar role
Compensation & Benefits
Competitive salary, paid vacation, medical and dental insurance, company-paid life insurance, 401K, and flexible off-season scheduling.