What are the responsibilities and job description for the Assistant Program Director, Crisis Line position at Bayview Hunters Point Foundation for Community Improvement?
Assistant Program Director, Crisis Line (Olympic Suicide Prevention Center)
This is a hybrid position. Candidates must be local to Southern California with ability to come to the Olympic location as needed.
The salary for the position is between $77,583 - $89,220 annually.
About Didi Hirsch
Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.
As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality.
Summary
As an Assistant Program Director, Crisis Line, you will actively manage and lead the Crisis Line team and human resources at the clinical site(s) under the general supervision of the Crisis Line Director. This role requires overseeing daily operations, coordinating staff schedules, and ensuring the implementation of policies and procedures to deliver high-quality services. You will support the Director by fostering a collaborative team environment, addressing challenges, and driving performance to achieve organizational objectives. Additionally, you will play a pivotal role in staff training, development, and ensuring compliance with clinical and operational standards.
Primary Duties
Program Leadership
- Supports the Crisis Line Director as the operations and clinical manager for Non-Bilingual services on the Crisis Line.
- Provides leadership to program staff ensuring that the crisis line services meet or exceed contractual performance goals; ensures delivery of services in accordance with contracted guidelines and Didi Hirsch philosophies.
- Attends, participates, leads and / or facilitates routinely scheduled meetings as requested or required for the program, division, or Agency.
- Interfaces with related community agencies, attends meetings as scheduled and / or needed to include : the Department of Mental Health and Health Insurance Portability and Accountability Act related issues.
Management Duties
Program Quality, Compliance and Reporting
Financial Duties
Position Requirements
Our Vision
A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.
Our Mission
Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.
Core Values
Excellence : We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion : We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity : We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being : We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy : We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement : We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
LI-AM1 #LI-Hybrid
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $77,583 - $89,220
