Case Manager II (Arlington Residence)

Position Overview

Now Hiring: Case Manager II (Arlington Residence)

Job Type: Fulltime. Shift-based (to be determined with supervisor)

Compensation: (66-71k)

Location: San Francisco, CA

What’s In It for You:

• Insurance: Coverage for medical, dental, life and vision, with varying levels of plans to choose from.
• 403(b) Retirement Plan.
• Paid Time Off (PTO): Including vacation days and sick leave.
• Holidays: 14 Employer-paid holidays.
• Employee Assistance Programs (EAPs): Offering counseling, support services, and resources for personal or work-related issues.
• Professional Development: Opportunities for training, workshops, or skills development programs.
• Paid Parental Leave: Time off for new parents, including maternity, paternity, and adoption leave.
• Voting Time Off (VTO): Allowing employees to take paid time off to vote.

Who We Are: Bayview Hunters Point Foundation has been at the heart of social justice for over 50 years, providing support services for predominantly low-income people of color in the Bayview and throughout San Francisco.  

Our mission is to build a community that is empowered, clean, safe, and healthy. We are focused on multidisciplinary, community-informed support for our clients, addressing the root causes of unemployment and homelessness, and advocating for the basic human rights of food, health, economic and housing security.  

Today, BVHPF’s nearly 200 employees serve over 5,000 disadvantaged clients each year. Our programs include:  

• Mental health counseling for youth and adults
• School-based mental health services
• Substance abuse counseling and methadone treatment
• Family transitional and supportive housing
• Rapid rehousing and flex pool housing programs
• Case management services at several homeless and housing programs
• Bayview SAFE Navigation Center

These programs are funded through nearly 20 contracts with the City & County of San Francisco, and are monitored and regulated by several authorities, including CCSF and the State and Federal government.

Job Summary: 

As a Case Manager II at permanent supportive housing, your role will involve providing comprehensive support services to individuals and families experiencing homelessness. You will be responsible for assessing participants' needs, developing individualized service plans, and connecting them with appropriate resources to help them regain stability and move towards permanent housing. Your primary objective will be to empower clients to overcome barriers and achieve self-sufficiency. 

What You’ll Do:

• Client Assessment: Conduct comprehensive assessments of individuals experiencing homelessness to identify their needs, strengths, and goals.
• Case Planning: Develop individualized case plans in collaboration with clients, addressing their immediate and long-term needs, such as housing, employment, healthcare, and social support.
• Referrals and Resources: Connect clients with appropriate resources and services, such as housing programs, mental health services, substance abuse treatment, job training, and legal assistance.
• Advocacy: Advocate for clients' rights and needs within the shelter and in the community, including liaising with social service agencies, government entities, and community organizations.
• Crisis Intervention: Provide immediate support and intervention during crisis situations, such as mental health crises, substance abuse relapses, domestic violence incidents, or medical emergencies.
• Case Monitoring and Documentation: Regularly monitor clients' progress, document interactions, and maintain accurate and confidential case records. Update case plans as necessary based on clients' changing needs.
• Supportive Counseling: Offer emotional support, guidance, and counseling to clients, helping them develop coping skills, problem-solving abilities, and positive relationships.
• Life Skills Training: Facilitate workshops and group sessions on life skills, including budgeting, job readiness, communication skills, and conflict resolution.
• Collaboration: Collaborate with other case managers, shelter staff, and external service providers to ensure coordinated and holistic care for clients.
• Program Evaluation: Assist in evaluating the effectiveness of the shelter's programs and services, providing feedback and recommendations for improvement.
• Professional Development: Stay updated on best practices in case management, homelessness, and related fields through ongoing training and professional development opportunities.

What You’ll Need: 

• Bachelor’s Degree in related field or a minimum of 4 years direct experience in case management.
• Experience in community-based case management position (preferred).
• Knowledge of San Francisco resources (housing, substance abuse, mental health, shelters, etc.)
• Certified Case Manager (CCM), Certified Alcohol and Drug Counselor (CADC), or Mental Health First Aid (preferred)
• Valid California’s Driver’s License (if duties require).
• Ability to work effectively as a member of a multidisciplinary team.
• Effective written and verbal communication.
• Good computer/technology skills.
• Ability to assess safety risks.
• Ability to promote a positive, supportive culture.
• Ability to engage clients and hold hope in the face of adversity.
• Ability to gain trust and build rapport with diverse populations.
• Ability to be patient and mindful.
• Able to meet required state, federal, local and BVHP standards.
• Live Scan fingerprinting and TB clearance as well as any other medical vaccinations may be required.
• At least two COVID-19 vaccinations (preferred).
• As part of our commitment to maintaining a secure environment, all candidates selected for this position will be subject to a comprehensive background check clearance. This clearance is a standard part of our employment process and is conducted in accordance with applicable laws and regulations.

Bayview Hunters Point Foundation is a welcoming space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply. Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer.

Please visit our website to know more about us: Community Improvement | Bayview Hunters Point Foundation

Pay Range

Salary : $66,000 - $71,000