What are the responsibilities and job description for the On-site HOA Assistant Community Manager Facilities position at Bayview Property Management?
Job Description
Job Description
Summary
Responsible for assisting in managing the community in an efficient and value enhancing manner that is consistent with the overall strategic plan of the board.
Accountable for business, financial, and management aspects of the community including preparing, implementing, and adhering to the approved strategic plan at the direction of the Community Manager, a budget for the community, developing and maintaining strong working relationships with residents, and supervising the day-to-day activities of the concierge and administrative staff as well as vendors.
Position and responsibilities expected to grow with continued education and guidance from Community manager. Expected to assume full Community Manager role after achieving CAI certifications and demonstrating competence for the position.
Duties
Homeowner Relations
Communications regarding community governance, maintenance, billing, community amenities, community schedule, owner responsibility, etc.
Positive, professional, and honest communication with all Homeowners, Tenants, Property Managers
Take after hours calls from homeowners via call screening service
Legal Risk Management
Maintain community insurance, negotiate best policy
Confer with Legal Counsel on community governance and collections
Prepare and create contracts for projects over five thousand dollars
Community Governance
Perform compliance inspections per community’s governing documents
Organize and facilitate community elections
Develop and enforce new rules and regulations (in conjunction with legal counsel) and process per HOA law
Prepare for and attend Board Meetings :
Prepare agendas
Prepare Management Report
Conduct Community Inspections
Create Board packets
Notetaking
Develop action items and minutes
Team Management
Ensure Front Desk Coverage
Supervise and support part-time Concierge team
Supervise and support administrative assistant
Communicate and schedule alongside Maintenance Manager and maintenance team
Host community events (occasionally outside of office hours)
Train employees and create SOPs for new processes
Financial Management
Process approve invoices
Review Monthly Financials
Prepare Yearly Budget
Ensure adherence to approved budget
Review Reserve Study
Facilities Management
Manage Vendors :
Procure, review, and summarize bids for projects
Approve quotes
Review vendor insurance, licenses, and certifications
Review and schedule regular vendors and project vendors
Evaluate all vendor work completed on community
Community Inspections
Maintain schedule for preventative maintenance
Requirements
4-year College Degree or 8 Years of Relevant Work Experience
Willing to relocate within 30-minute drive of Regents La Jolla
2 years of HOA Property Management experience
Proficient in Microsoft Office especially Word, Excel, and Outlook
Proficient in database use
Professional Writing Skills
Excellent Customer Service
Excellent Team Management
Excellent Phone Skills
Excellent Time Management
Nice To Haves
Certified Manager of Community Associations (CMCA)
Advanced in MS Office especially Word, Excel, and Outlook
Experience with Village Management Software (VMS)
Knowledge and practical use of the Davis-Stirling Act
Benefits
Continued Education in CAI paid for by Bayview Property Management (expect salary increases dependent on certifications earned).
Medical : 75% coverage for yourself; dependents and spouse may be added to company plan but 100% of the cost to be covered by the employee.
Sick Leave : 6 days
Holidays : 6 scheduled holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and NewYear’sDay) and 1 floating holiday which you may take at yourdiscretion with approval
Phone Reimbursement : $25 per month
Vacation : 5 days after first year, 1additionaldayaddedafter each yearworked
Unpaid : 5 unpaid days after probationary period completion
401K : Up to 3% matching 401K retirementplanafter 1 year of service
About Us
Bayview Property Management provides expert management services for conventional, market-rate apartment communities and HOAs across Southern California. We prioritize efficient operations and outstanding resident services by hiring and developing the right people. Trusted by more than a dozen communities in nine cities, we are committed to caring for both the people and properties we serve, ensuring well-maintained, thriving communities.
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