What are the responsibilities and job description for the Full Time Hotel Front Desk Agent position at BB Development LLC?

Job Description

Essential Job Functions

Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages and relays them to the appropriate parties
Answers guest questions regarding facility and surrounding area
Acts as a sales member for promotion of internal events, dining and packages
Promotes outstanding customer relations

Job Specifications

High School Diploma or equivalent

Minimum of one (1) year prior experience in guest service capacity

Excellent guest service skills; attentive and detail oriented

Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.

Effective communication skills with the ability to communicate with both guests and co-workers

Must have basic math skills with the ability to accurately handle cash and process sales transactions

Prior computer experience with Microsoft office and e-mail, point of sale system experience preferred

Ability to create a positive and upbeat work environment

Physical Demands

This is a sedentary position, and ergonomic workstation and frequent breaks will be provided.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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What are the responsibilities and job description for the Full Time Hotel Front Desk Agent position at BB Development LLC?

What is the career path for a Full Time Hotel Front Desk Agent?

Job openings at BB Development LLC

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