Busser

POSITION SUMMARY
Responsible for removing all the used dishes and tableware and preparing the table in a professional manner for new guests. This role serves to expedite the restaurant floor and meet the needs of customers in a prompt and friendly fashion. Responsible for supporting servers and bartenders to meet customer needs including food running, making salads, getting drinks, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Always be happy, friendly and smiling. Make sure to leave any personal problem at the door when you come to work
Be professional and respectful to everyone
Always make yourself available to customers for any needs they may have
Keep restaurant clean at all times including but not limited to tables, floors, bathrooms, lobby, counters, pictures, visible exterior of building, etc.
Answer the phone and take appropriate action for the call
Accurate order taking. Always repeating order back to customers to ensure accuracy, including delivery of food to customer table
Pre-bus and bus tables as soon as possible to ensure the customers experience is As Good as Gold. Always make sure to not throw away silverware, or souffl cups, etc.
Keep the dishes clean and put away in the correct locations, being careful not to break glassware while washing
Be available to assist the servers when they need drinks, salads, boxing leftovers, etc.
Bring food that is ready in the kitchen to the front for dine in and take out customers
Perform appropriate opening tasks
Perform proper closing tasks (cleaning tables, sweeping, mopping, cleaning windows, bathrooms, etc.)
Perform slow time tasks

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
California Food Handler Card (Required prior to first shift)
Responsible Beverage Services (RBS) Certification (Required prior to orientation/hire date) if over 18 years of age
Physical stamina to lift and carry heavy items (dishes, tubs, etc.)
Previous restaurant experience strongly preferred
High energy and stamina are required
Ability to stay calm and work efficiently under pressure
Ability to prioritize job duties and manage time effectively
Strong verbal communication skills required
Willingness to work evenings and weekends as required
Excellent customer service to treat patrons like family
Ability to read menus, safety documents, and other work-related documents

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk with heavy trays/tubs (up to 50 pounds). The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific sensory abilities required by this job include sight, taste, smell, and hearing. While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.