Patient Relations Coordinator

Job Overview

Our state-of-the-art, new dental office will open its doors this coming Spring 2025 in the beautiful town of River Vale, NJ. We are seeking a dedicated and organized Patient Relations Coordinator to join our newly established team. The position will be trained over the next few months at our main office in Montvale, NJ, and is planned to transition to the new River Vale office once it opens.

We value your previous but will also provide adequate training for the position. The schedule is from 9:00 AM to 6:00 PM during weekdays, with 1-2 Saturdays per month from 9:00 AM to 4:00 PM. You will also have one weekday off, if preferred.

This position requires excellent communication skills, attention to detail, and a strong understanding of medical office operations. The ideal candidate will be proficient in handling patient inquiries, managing appointments, and facilitating communication between patients and healthcare providers.

Duties:

• Greet patients upon arrival and assist with the check-in process.
• Schedule and confirm patient appointments while maintaining an organized calendar.
• Collect and verify patient information, including insurance details and medical history.
• Handle insurance verification and coordinate with insurance companies as needed.
• Provide information regarding clinic services, procedures, and policies to patients.
• Assist with medical coding and ensure accurate documentation of patient records.
• Respond to patient inquiries via phone, email, or in-person with professionalism.
• Maintain a clean and welcoming reception area for patients and visitors.
• Collaborate with healthcare providers to ensure seamless patient care.

Skills:

• Proficiency in health information management practices.
• Experience working in a medical office or clinic environment.
• Familiarity with dental terminology is a plus.
• Strong customer service skills with the ability to handle sensitive situations empathetically.
• Ability to type efficiently for documentation purposes.

Join our team as a Patient Coordinator, where your contributions will directly impact the quality of care our patients receive. We look forward to welcoming a motivated individual who is passionate about providing exceptional service in the healthcare field.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Free parking
• Paid sick time
• Uniform allowance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• River Vale, NJ 07675 (Required)

Work Location: In person

Salary : $23 - $26