Housing Liaison

Job Description:

Job Title: Housing Liaison

Location: Independence, MO

Department: Adult Housing

Employment Type: Full Time

Job Summary:
As the Housing Liaison, your primary role is to engage individuals with disabilities in the community or persons in recovery and assist them in meeting their basic needs. This includes working with them to find safe and affordable housing. Once these basic needs are addressed, you will also provide support in other areas of need. You will actively assist clients in resolving housing crisis situations, serve as the internal expert on housing resources in your designated service area, and collaborate with local Continuums of Care to identify individuals experiencing unstable housing and establish a network for supportive and stable housing.

The Housing Liaison position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Practice Housing First, harm reduction, and low-barrier service models when working with individuals or households.
• Attend and participate in Coordinated Entry/Case Conferencing meetings within the local Continuum of Care.
• Outreach to households that are not currently engaged in CPR or CSTAR services that are experiencing a housing crisis or homelessness.
• Refer and/or transport individuals to help establish them in services for needs including behavioral health, substance use, physical health, employment, etc.
• Build and strengthen relationships with local landlords, providing education on community programs and referrals for their units.
• Connect with referrals from Continuum of Care programs to assist individuals with housing stability.
• Utilize SOAR training to assist individuals in applying for benefits.
• Assist households in identifying when they are ready to move on to other permanent housing options.
• Participate in state-wide Housing Liaison training and calls.
• Complete timely data collection and entry as required by DMH.
• Become knowledgeable about all resources available within the community.
• Serve as a resource to case managers, clients, and agency administration regarding housing and local/state resources.
• Assist eligible households in obtaining identification documents required for housing or employment.
• Help with the moving on process/transferring to other services and meet with tenants to evaluate their readiness to move on to other permanent housing options.
• Reengage active or former participants who have become disconnected with services or who are at risk of returning to homelessness.
• Help households to identify and connect with natural resources to prevent or end homelessness.
• Understand HUD Quality Standards inspections.

Education, Experience, and/or Credential Qualifications:

• A Bachelor’s in Social Work, Psychology, Sociology, or other relevant case manager experience in housing; OR
• Associate of Applied Science in Behavioral Health Support from an approved institution eligible to provide community support services; OR
• Qualified to provide Community Support. For community support, one of the following:
• A mental health professional as defined in 9 CSR 10-7.140(2)(QQ)
• An individual with a bachelor’s degree in a human services field, which includes Social Work, Psychology, Nursing, Education, Criminal Justice, Recreational Therapy, Human Development and Family Studies, Counseling, Child Development, Gerontology, Sociology, Human Services, Behavioral Science, and Rehabilitation Counseling.
• An individual with any four-year degree and two years of qualifying experience.
• Any four-year combination of higher education and qualifying experience.
• An individual with four years of qualifying experience.

Additional Qualifications:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:

• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.