What are the responsibilities and job description for the Account Opening Lead Specialist - Fund Order and Custody department position at BBH (Poland) Sp. Z.o.o.?
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Location: Kraków
Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years
Join us as a Lead Specialist in Account Opening team, Fund Order and Custody department!
Brown Brothers Harriman is currently recruiting Lead Specialist to join our Account Opening team. In this role you will be responsible for gathering and analyzing information; preparing documentation for opening and maintaining accounts with transfer agencies; updating internal systems; communicating with funds, transfer agents, vendors; providing updates to the client throughout account opening process; preparing different kinds of reports.
Some of your key responsibilities include:
Act as SME in your team: analyze Fund’s official documents, application forms, contract notes and be able to use information to prepare documents required to open and maintain accounts with transfer agencies, prepare reports, take leadership in different production cases.
Check the documentations prepared by the other specialists in the team.
Ensure daily tasks are met consistently with high quality and timeliness.
Prioritize tasks accordingly and be able to work under time pressure
Identify, communicate, and properly escalate potential issue and cases with high exposure
Communicate professionally and constructively with internal and external parties via email, phone or in direct conversion
Utilize and operate all tools and technology appropriate to the role.
Provide training and assisting in development of new team members.
Constantly seek opportunity to improve efficiency and reduce risk.
Assist in creating and updating procedures as needed
What we offer:
To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
24 days of occasional remote work from Poland during a calendar year
Private medical care
Life Insurance
Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
Professional trainings and qualification support
Wellbeing Program
Online Social Fund benefit platform
Social, sport and integration events
Onboarding Program for new hires
Desired Qualifications:
1 years of work experience. Investment Funds knowledge and/or custody operations understanding is an advantage
Strong English skills (C1)
Research, analysis, and problem resolution skills
Ability to communicate professionally through effective verbal and written skills
Organizational skills and detail oriented
Ability to multi-task and adjust to competing priorities
Ability to work in a team
Ability to meet deadlines and work under pressure
Ability to adapt to dynamic work environment
General knowledge of MS Office
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
