Operations Supervisor in Middle Office Team

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years

Join us as an Operations Supervisor in our Middle Office Team!

Brown Brothers Harriman is currently recruiting for an Operations Supervisor to join our MO team. In this role, you will have responsibility for the effective direction and supervision of the MO team. Reporting to the Team Leader, you will direct your staff with day to day processing activities while providing the team with constructive feedback and ensuring standards of quality and controls are met.  You will be also responsible for developing and maintaining working relationships with the Global MO team.

Some of your key responsibilities include:  

• Monitor daily workflows ensuring accuracy and timeliness;
• Oversee transaction settlements, as defined by the applicable custodian agreements and/or service level agreements, should be timely, complete and properly formatted;
• Ensure adherence to all established policies, procedures, and controls;
• Act as a Risk Manager to mitigate errors and omissions;
• Review break reporting for Collateral (cash / security) and Portfolio reconciliations. Analyze to reduce incoming breaks;
• Ensure that all margin calculations are correctly performed by reviewing and signing accordingly;
• Review and sign off on wire instructions for Futures, Options, and Collateral;
• Understand competencies required for successful job performance and use knowledge to coach and develop team members as well as to identify training needs;
• Energize and inspires team while establishing and maintaining a high level of engagement;
• Consistently provide employees with open, honest and timely feedback;
• Participate and follows updates within the exchange traded and OTC derivatives market to ensure proper capture of changes within the team’s processes;
• Resolve client queries.

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• 24 days of occasional remote work from Poland during a calendar year
• Contracts for an indefinite period, from day one
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

Desired Qualifications:

• BS/BA degree or equivalent work experience;
• 4 years of industry experience, Fund Accounting or Capital Markets background a plus;
• 1 years of supervisory experience;
• Strong interpersonal skills;
• Ability to communicate professionally;
• An aptitude for analytical and problem resolution;
• Self-Starter, proactive, and objective oriented;
• Ability to work under pressure in a high paced environment;
• Ability to multi-task and prioritize to meet client reporting and cash vehicle deadlines;
• Strong decision-making skills;
• MS Office proficiency required-included MS Word, MS Excel, and MS Access.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.