What are the responsibilities and job description for the Fleet Service Advisor position at BBL Fleet?
BBL Fleet is a nationally recognized fleet management provider offering a full range of services to our clients including vehicle acquisition, leasing, fuel, maintenance, accident management and more enhanced by our comprehensive suite of web-based tools to optimize fleet performance.
We are looking to add a detail-oriented and professional Fleet Service Advisor to our growing team. The Fleet Service Advisor serves as a liaison between customers who need repairs performed on their vehicles and the technicians who provide those repairs. This role requires being able to multitask, follow up on issues, and ensure client satisfaction. Training and team support will be provided.
Schedule: Work week will run from Tuesday to Saturday each week with Sunday and Monday as days off. Candidates will have the option to work Saturday hours remotely.
Essential Duties and Responsibilities
- Reports to Fleet Maintenance Manager
- Approving or denying vendor requests for service approval
- Logging maintenance requests via a computer and internal BBL Fleet programs
- Communicating effectively with clients regarding work requests
- Negotiating with vendors and manufacturers to reduce costs for clients
- Answering phone calls with professional etiquette
- Assisting with monthly Maintenance invoicing
- Other duties as assigned
Qualifications
- At least one (1) year of automotive repair or mechanics experience preferred
- Basic math and computer skills required
- Available to work weekends and some holidays
- Strong verbal and written communication
- Have a teamwork mindset
Job Type and Benefits
- Full-time with one work from home day a week
- Company-paid family medical, dental and vision insurance
- Paid time off (PTO) and holidays
- 401(k) matching
- Office located in Bridgeville, PA
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person