Conference Team Lead

Vista Innovative Solutions, LLC us hiring a skilled Conference Team Lead to join and support our ongoing mission in Rock Island, IL. The Conference Team Task Lead is responsible for leading a small team of VTC facilitators who support the scheduling/facilitation and technical capabilities of several conference rooms.  What You'll Do: Takes the initiative to ensure tasks are completed and customer servicesis provided on the conference team according to the contract. Reviews room capabilities with current technology and government trends to suggest ideas/equipment that can improve functionality of the rooms. Offers proposed equipment recommendation when requested by G6 customer. Takes initiative with very little direction from Program Manager to get thingscompleted. This individual is responsible for day to day leadership to ensure that conferenceevents are covered and conference rooms are functioning properly. Must be able to communicate effectively with high ranking officials and VIPs on a daily basis and at offsite events. Upon request, prepares recommendations to the government on purchases for improved performance in the conference rooms. Maintains schedule for the team to ensure coverage to support all events.Works independently under overall project objectives and requirements; apprises ProgramManager about progress and unusual complications. Work is reviewed for accuracy of judgment, compliance with instructions, and to insure proper alignment. Adapts design approaches successfully used in precedent systems. Completed work is reviewed for timeliness, compatibility with other work, and effectiveness in meeting requirements. The Video Teleconference Technician operates a multitude of audio and video teleconferencing equipment. Operational tasks include but are not limited to initializing facility equipment, controlling audio environments, remote camera operation and presentation controls. Must operate both secure and non-secure facilities. Operate and\or assist in operating facilities with and without touch panel integration. On-site technical support during video teleconference calls. Perform test connections and dry-runs and provide customer training on new installations. Prepare written documents for user training and operational guides and checklists. Responsible for the operation of complex state-of-the-art cryptologic equipment, to include the management and control of the classified keying materials and operation and maintenance of the secure command and control video teleconferencing systems. The employee will also perform remote network management functions utilizing proprietary software to resolve operational problems throughout the network. The Task Lead will resolve network connectivity and interoperability communications problems by utilizing state-of-the-art software tools and diagnostics. Provide operation, hardware and software maintenance, oversight, coordination, documentation, reporting and management for video teleconferencing systems, facilities and networks. Monitor the performance of video teleconferences in order to correct any problems that may arise, e.g. loss of video, loss of audio, or disconnects. Schedule, change and cancel VTCs using the DISN Video Services on-line reservations and scheduling system. Coordinates with internal departments and external sites by reviewing and evaluating requirements and recommends facilities based on specific requirements. Provide site logistic functions and inventory. What You Bring: Knowledge of applicable computer system software programs and MS OfficeApplications. Must be familiar with conference room design and Crestron programming.Installation and operation of video teleconference equipment, troubleshooting of LAN based and ISDN based audio and video end-points. Strong understanding of videoconferencing, audiovisual presentations, and collaborationtechnology required. Familiarity with both Dial-up (Switched) and Dedicated Subscriber Facilities.Knowledge of Multi-point Conference switching modes; Voice activated, Lecture, Chair Control and Continuous Presence. Knowledge on assisting with Video Teleconferences. Knowledge is strong in problem research and resolution skills for troubleshooting hardware issues. Ability to work in a secure environment. Strong commitment to quality and customer services. Demonstrated knowledge on setting up off-site AV systems for events outside and/or at other venues. Ability to work in high profile stressful situations with the ability to stay calm when technical issues arise. Knowledge of various VTC hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) Familiarity with crypto devices including TACLANE, KIV-7m and KG-194 A demonstrated knowledge in the testing of equipment, devices, components, systems and methodologies. Familiarity with A/V systems including cameras, displays, and echo cancellation systems used for audio and video conferencing. A demonstrated knowledge of and experience with Department of Defense (DOD) missions, structure, doctrine, technical standards and security requirements. Current and continuous experience in the field of telecommunications and operations in large-scale voice, video teleconferencing, secure switching, transmission and data networks. Familiarity with AMX control systems Knowledge of Crestron units and programming. The employee is required to possess a level of experience and proficiency to perform moderate to complex technical end-to-end testing of US Military Command, Control and Communications (C3) Video Teleconferencing (VTC) Circuits Skill in working independently, multitasking, prioritizing projects, and meeting deadlines. Skill in using analytical and research skills in performance of job duties. Demonstrate high-end customer service skills and excellent written and verbal communication skills. Skill in establishing and maintaining cooperative working relationships with others. MINIMUM QUALIFICATIONS: A minimum of five (5) years of combined experience ofspecialized training and experience in telecommunication systems operation and management. Experience must have been acquired within the last ten years. Bachelor’s degree isrecommended. Experience must include significant work with VTC and Conference facilitation. Should possess certifications in related areas and have clear goals of additional certifications needed to support emerging technologies. Must have at least two (2) years leadership experience. Crestron programming is highly recommended. CERTIFICATIONS/REGISTRATION/LICENSING: Must provide verifiable proof ofequipment specific training (Certificate of Training). Security ce is required. ADDITIONAL REQUIREMENTS: Required to work outside the traditional work schedule.This includes off site and after hour events. SECURITY CLEARANCE: The candidate will be subject to a government securityinvestigation and must meet eligibility requirements for access to classified information bypossessing or obtaining and maintaining a U.S. Secret Security Clearance. MINIMUM PHYSICAL REQUIREMENTS: The following demands are representative ofthose that must be met by an employee to successfully perform the essential functions of this job. This position requires lots of walking, occasional equipment moves and configurations.This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Vista Innovative Solutions, LLC (VIS) offers a competitive benefits package to include paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.  VIS is an Equal Opportunity Employer. Employment decisions are made without regard to any protected category. Hiring preference will be given to BBNC shareholders, their spouses and descendants and Alaska Natives in accordance with Public Law 93-638.

Salary : $80,000 - $83,000