Front Desk Receptionist

Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Front Desk Receptionist role has many other rewarding benefits as well.

Position Overview: In this engaging support role, the Front Desk Receptionist champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:

• Answering all incoming calls, determine purpose of caller, and forward call to appropriate personnel or department.
• Welcoming onsite visitors, determine nature of business, and announce visitors.
• Receiving, sorting, and routing mail. Maintaining mailroom including corporate and field staff mailboxes, stocking corporate stationery and basic office supplies.
• Preparing outgoing mail, packages and correspondence, including weekly field employee mailings. Maintaining employee addresses for mailing and shipping.
• Conducting corporate office tours for new hires, field staff, and vendors.
• Maintaining employee birthday and anniversary list, ensuring cards are stocked and prepared for distribution.
• Acting as troubleshooter for copier and fax machines; maintaining adequate stock of toner, ink cartridges, and copy paper in copy rooms.
• Assisting Director, Human Resources with building maintenance issues, vendor relations, and special projects.
• Responsible for the maintenance of employee kitchens which includes but not limited to stocking of supplies and maintenance of equipment/vending machines.

What we bring to the table:

• Passion and fun-loving work culture! With tons of team members and folks to interact with!
• Competitive employee benefits and 401k, flexible working hours
• Opportunity to work with amazing teams
• PIZZA!

What you bring to the table:
(Position-specific knowledge, skills, abilities, and more)

• Exhibit a team-oriented mindset and ability to maintain positive relations with franchisees, vendors, staff and customers.
• Exhibit a strong service mentality.
• Must be flexible and have the capacity to work in a consistently changing environment.
• Ability to multi-task.
• Extremely dependable, punctual and personally accountable.
• Must possess strong time-management and organizational skills.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.
• Highest level of professionalism since you will be answering all incoming phone calls and may at times encounter some cranky people.
• Intermediate knowledge of MS Office Suite (Excel, Outlook PowerPoint, Word).
• Must be able to lift 25 pounds and use a hand truck.

Foundations of your career:

• High School Diploma or GED required
• Requires previous administrative or office support experience; prefer two year's recent experience in a front desk role.

Please Note:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.