What are the responsibilities and job description for the Shift Leader position at BBQ Holdings?
Job Description
Our Story : Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Shift Supervisor role has many other rewarding benefits as well.
Position Overview : In this lively leadership role, the Shift Supervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by :
- Conquer all aspects of the Crew Member position.
- Oversee and encourage all team members to be their best on shift.
- Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.
- Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.
- Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS.
- Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner.
- Train and develop team members for successful growth and development.
- Operate the store independently if needed, in the absence of the manager.
What we bring to the table :
What you bring to the table :
Position-specific knowledge, skills, abilities, and more)
Foundations of your career :
Other requirements :
Please Note :
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.