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BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

About the job:

Provide business planning and strategy development support to the business.

Support the COO in the planning and implementation of change and innovation initiatives.

Support the business in the identification of continuous improvement opportunities and the design and implementation of initiatives aimed at improving the effectiveness of the operating model and the performance of the support teams

Support the business in defining, developing and implementing the value proposition for each client segment, ensuring consistent alignment of the business initiatives.

Define and track Key Performance Indicators (KPIs) related to operating process performance, SLA’s performance, and others, as required by senior management.

Supporting the COO in tracking the KRIs for the area

Support senior management in developing comprehensive strategic plans and initiatives, including project coordination and execution, to expand the value proposition.

Governance

• Supporting the COO in the end to end ownership, control and maintenance of the Governance model for GWA, including: collecting information from the different stakeholders for the meeting packs/presentations for the GWA’s key governance committees, serving as secretary to the committees, maintaining the committees’ decision logs, open actions logs (and following up on these till closure), presentations,  charters, minutes, agendas and calendars 

• Coordinating and maintaining the required escalation process within the governance committees (local and global).

• Maintaining and updating other governance related logs and documents, including but not limited to, authorized signatures chart, supervisory responsibility and org charts, BCP and succession planning logs, etc.

Project and Change Management

• Manage all business development and change projects, including creating and maintaining workplans, tracking progress, and ensuring project timelines and budgets are met.

• Identify and mitigate risks associated with projects, employing proactive measures to maintain project success.

• Create C-level presentations and reports that provide insights into business initiatives, Project status, key performance indicators, and strategic initiatives.

• Support Senior Management with the planning and implementation of change projects and business initiatives 

• Manage and maintain all project related books and records as required by applicable regulatory requirements

Capabilities, Skills, Knowledge & Experience

• Bachelor's degree in Business, Finance, Economics preferred

• 5 years of experience in Project/change Management, Private Banking, Client Experience or related roles, in the Financial/Banking industry

• Previous experience working for a consulting firm, a plus.

• Previous experience working for a Private Bank business servicing LatAm clients, including a deep understanding of the needs and expectations of high networth Clients. 

• Strong knowledge of the private banking industry and good understanding of the  financial products, and services offered.

• Strong networking and interpersonal skills; ability to establish strong relationships with internal and external stakeholders. 

• Proficiency in strategy planning and business development techniques;  proven track record of success in a similar role

• Capacity to think strategically and develop comprehensive business plans.

• Strong project management skills.

• Previous experience implementing and coordinating business oversight structures and committees.

• Data Analysis: Proficiency in data analysis and the use of key performance indicators (KPIs) to drive decision-making and assess performance.

Legal requirements

It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)).

Individuals with Disabilities

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: disabilityaccessjobs.us@bbva.com or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*.

*The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response.

EEO Statement

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities.

View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.