What are the responsibilities and job description for the Shift Leader position at BC PIZZA?
Overview
We are seeking a dedicated and motivated Shift Leader to join our dynamic team. As a Shift Leader, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and helping lead a team of employees in a fast-paced restaurant environment. Your leadership will help maintain high standards of quality and efficiency while fostering a positive work atmosphere.
Responsibilities
- Help Supervise and coordinate the activities of restaurant staff during shifts to ensure smooth operations.
- Assist in training and developing team members to enhance their skills and performance.
- Make food, maintain cleanliness of the business, great customer service, answering phones and possibly take some deliveries if needed .
- Manage the hunger rush POS system for accurate order processing and transactions, Repeat customer orders back .
- Ensure compliance with health and safety regulations while maintaining cleanliness and organization within the restaurant.
- Provide excellent customer service by addressing guest inquiries, concerns, and feedback promptly.
- Collaborate with management to implement operational strategies that improve efficiency and profitability.
- Support kitchen staff as needed.
Qualifications
- Previous experience in restaurant management or as an assistant manager is preferred.
- Strong understanding of restaurant operations, including supervising staff and managing workflows.
- Familiarity with Hunger Rush POS or similar point-of-sale systems is advantageous.
- Excellent communication skills with the ability to motivate and Help lead a diverse team.
- if needed to train and develop employees effectively.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A passion for providing outstanding customer service and creating a welcoming atmosphere for guests.
Join us as we strive for excellence in every aspect of our restaurant operations!
Job Types: Full-time, Part-time
Expected hours: 10 – 40 per week
Benefits:
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person