Clinical Support Medical Assistant

Job Description

Job Description

Description :

BCA Services LL is seeking a Clinical Support Coordinator (CSC) who is responsible for assuring the quality of clinical service is maintained through evaluation of Compensation and Pension document requests and approving order requests. Determines the appropriate Disability Benefit Questionnaires (DBQ) to assign to specified health conditions identified during order request review. Accurate review of the claims file and correctly labeling relevant evidence ensures pertinent information is identified during claims file bookmarking, alerting Providers and allowing timely and accurate completion of the DBQs by the examiner. The CSC is responsible for timely work, positively affecting the life-cycle of the order. The CSC will collaborate with subject matter experts (SME), CSCII, Leads, and Supervisors to ensure completion of work aligns with established production and quality standards.

Key Responsibilities :

• Conduct accurate and timely review of records
• Evaluate and interpret order requests
• Quality set-up of order request to aid Provider in exam review
• Claims file review and identification of relevant evidence
• Quality claims file bookmarking to aid Provider in exam review
• Request clarification for errors and / or requests not meeting contractual requirements
• Identify trends of new or changing order items
• Participates in projects and team meetings
• Perform detailed work with a high degree of accuracy
• Maintains confidentiality of sensitive information
• Conduct task completion via automated workflow

Requirements :

Knowledge and previous use of :

Common keyboard / computer commands

Proficiency with Microsoft Suite

Code of Conduct

Distractions

BCA Services LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.