Inside Sales Representative

Job Type

Full-time

Description

Come join our tight-knit team at BCD, where we prioritize collaboration and community! As a smaller business, we pride ourselves on fostering an inclusive environment where every voice is heard and valued. We believe in the power of teamwork to achieve our goals and encourage innovation at every level, while having fun along the way. If you’re passionate about contributing your unique set of skills, and thrive in a dynamic, fast-paced environment, we’d love to welcome you aboard. BCD provides secure, reliable video storage solutions, tailored to the needs of any project site. From small retailers looking to monitor foot traffic to large-scale smart cities deploying AI-based video analytics to improve safety, BCD collaborates with security integrators around the globe to create a safer world.

Job Summary

The Inside Sales Representative (ICM) is responsible for managing and driving partner relationships, ensuring successful deployment and adoption of our products, and increasing customer renewals. This role requires strong product knowledge, outstanding communication skills, and the ability to identify and develop new opportunities for growth within assigned regions.

Duties/Responsibilities

• Maintain a deep understanding of company products and communicate relevant features and functionality to unassigned customers based on their specific business needs.
• Responsible for identifying key accounts in the region where development efforts should be focused.
• Develop, manage, and implement territory action plans for establishing new partner relationships.
• Coordinate closely with the assigned Business Development Manager on large opportunities to ensure a successful close.
• Assist in the process to increase customer renewals by conducting regular check-in calls, providing status updates, and performing strategic business reviews to align objectives and outcomes.
  
  

Required Skills/Abilities

• Demonstrated ability to conduct client presentations and consultative discussions.
• Excellent presentation skills and proven record of sales achievements.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Strong communication and relationship-building skills with both internal and external stakeholders.
• Valid passport and driver’s license required.
  
  

Travel Required

Less than 10%

Competitive Salary And Comprehensive Benefits Package Including

• Student loan payment assistance
• Retirement planning and 401(k) match
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Bereavement leave:
• Immediate family members
• Non-immediate family members
• Pet bereavement leave
• Reproductive loss leave
• Robust Paid holidays
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Volunteer time off
  
  

Requirements

Required Education and Experience:

• 2 years of experience in a customer service or inside sales role
• Business-to-business (B2B) sales experience and opportunity management.
  
  

Preferred Education And Experience

• Experience in the Security Industry, particularly with VMS (Video Management Software), Access Control, or CCTV.
• Equivalent sales background in a related field.
  
  

Salary Description

$24-28 per hour