What are the responsibilities and job description for the Operations Manager, Meetings & Events position at BCD Travel?
About Us :
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services : we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50 countries across the world, BCD M&E's team of 1,800 people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com / careers
About the role
Are you ready to take charge as an Operations Manager and lead a dynamic team to new heights? In this exciting role, you'll oversee operations, drive service quality, and engage with key stakeholders while ensuring financial performance. Join us in Raleigh, North Carolina, where your leadership will inspire excellence and innovation. If you're passionate about challenging the status quo, we want to hear from you!
You're Good At
- Managing and motivating a diverse operational team
- Developing and implementing standard operating procedures (SOPs)
- Building strong relationships with stakeholders and clients
- Adapting to changing priorities while problem-solving under pressure
- Utilizing tools like Cvent and Microsoft Office Suite effectively
You Might Also Have
We're excited to see how you can make an impact-apply now and be a part of our vibrant team!
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.
We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager, Meetings & Events is between $75,000 - $90,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget .
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Salary : $75,000 - $90,000
