Computer Systems Technician

Job Title: Computer Systems Technician

Location: Vernon Hills, IL

Job Type: Full-time

Work Environment: On-site, Monday-Friday

Department: IT

Reports To: Chief Technology Officer

Salary: $24.00 - $29.00/hour

About BCD:

Come join our tight-knit team at BCD, where we prioritize collaboration and community. As a smaller business, we pride ourselves on fostering an inclusive environment where every voice is heard and valued. We believe in the power of teamwork to achieve our goals and encourage innovation at every level, while having fun along the way. If you're passionate about contributing your unique set of skills, and thrive in a dynamic, fast-paced environment, we'd love to welcome you aboard. BCD provides secure, reliable video storage solutions, tailored to the needs of any project site. From small retailers looking to monitor foot traffic to large-scale smart cities deploying AI-based video analytics to improve safety, BCD collaborates with security integrators around the globe to create a safer world.

Job Summary:

We are looking to expand our tech staff to keep with our explosive growth. The Level 1 bench technician position offers training on the product line, pre-lab product check-in, first-hand experience in building video servers, and the opportunity to expand your career within an industry-leading video storage manufacturer.

Competitive salary and comprehensive benefits package including:

• Student loan payment assistance
• Retirement planning and 401(k) match
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Bereavement leave:
• Immediate family members
• Non-immediate family members
• Pet bereavement leave
• Reproductive loss leave
• Robust Paid holidays
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Volunteer time off
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

• One year of bench previous experience working on IT-level servers OR two years accredited technical school training.
• Microsoft Server 2008/2012/2016/2019/2022 certification (MCSA)
• Microsoft Office (Word, Excel)
• Strong server and workstation hardware trouble shooting skills.
• Ability to lift to 70 lbs
• Good communication skills, both verbal and written
• Ability to troubleshoot and solve problems
• Demonstrated success working with moderate supervision; self-directed
• Experience with computer hardware, software, installation and configuration
• Component level diagnostic skills
• Strong attention to detail and ability to thrive in a fast-paced environment
• Ability to quickly learn new skills and translate knowledge to practical application
• Mechanically inclined, solid understanding of how various technologies work
• Fundamental understanding of PC/ Server architecture and components, i.e., CPU and memory
• A / Server / Network Certification preferred but not required – but wanting to continue with knowledge and learning
• Dependable