What are the responsibilities and job description for the Registration Manager position at BCD?
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50 countries across the world, BCD M&E’s team of 1,800 people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
BCD Meetings & Events: Registration Manager – Connecticut Based
About the role:
Do you have experience in online event registration management? Hotel housing block management? Cvent event management? Any or all of the above? Become part of the BCD Meetings & Events team!
We’re looking for outgoing professional who has experience in event logistics planning and/or execution to join our dynamic team dedicated to supporting events for a Life Sciences client. Advanced Excel skills are a must, Cvent event management is a big plus… but we can train.
As part of a high touch team, you will identify and optimize online registration process and strategies. We are looking for a confident and effective collaborator, communicator and who strives in a high paced, multi-project environment. You will work on all types of in-person and virtual events, with a focus on meetings on the client’s campus.
Various event sizes, mostly based on the client’s campus, meetings and programs of 24-200 attendees in size. Travel as well as out of normal business hours working will be required, supporting some of our client's high profile events.
Our culture is teamwork and collaboration for successful delivery. We are looking for individuals who embody and naturally promote that mindset.
As a Registration Manager you will:
Lead the online registration process for assigned events ensuring data integrity and reporting using event technology databases like Cvent, and report management in Excel
- Handle attendee inquires via phone and email
- Be a proactive, engaged and collaborative member of the assigned event team
- Create a seamless attendee experience for everyone the programs assigned support
- Regularly commute to client’s Campus in Ridgefield, CT.
You’re good at
- Learning and optimizing the optimal attendee online registration experience
- Using event technology tools like Cvent and Excel
- Collaborative, big picture and inclusive problem solving
- Communicating… both in writing and verbal, with a variety of communication styles and can embrace ideas and opinions different that your own
- Ability to see around corners, pre-empt and pre plan for every eventuality.
- Attention to detail. Our client produces perfect products. They expect the same of our team
- Cvent hands on registration and reporting experience
You might also have
- Degree in Hospitality
- Experience in running meetings in a corporate campus setting
You should know:
- This role is hybrid and requires multiple days per week on the client’s Ridgefield, CT based campus.
How to apply:
Click ‘Apply Now’ to be considered.
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Registration Manager is between $45,000 - $62,500 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.
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Salary : $45,000 - $62,500
