What are the responsibilities and job description for the Administrative Assistant/Support position at BCForward?
Job Description
Job Description
Job Title : Administrative Support Specialist
Pay Rate : $19.25 per hour on W2
Location : Phoenix, AZ 85007
Position Overview :
Provide high-level administrative support to the division under the direction of the Support Services Manager. This role involves handling front desk tasks, managing projects, and coordinating with all levels of management. The successful candidate will act as a liaison with external agencies and oversee onboarding and offboarding processes, including badge access, ServiceNow ticket management, and meticulous record-keeping. Experience with processing sensitive documents and interfacing with the general public is essential.
Key Responsibilities
Front Desk & Liaison Duties :
Manage front desk operations and serve as the first point of contact for visitors and stakeholders.
- Act as a liaison between the division and external agencies.
Onboarding & Offboarding :
Oversee onboarding and offboarding processes, including badge access setup, ServiceNow ticket submissions, and detailed record-keeping.
Project Management & Coordination :
Assist with project management tasks and coordinate with all levels of management to ensure smooth operations.
Policy Adherence & Documentation :
Ensure all tasks are performed in compliance with standard operating procedures.
Required Skills
Experience Required
Education
Company Description
About BCforward :
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.
Salary : $19
