Claims Assistant

BCforward is currently seeking a highly motivated Claims Assistant for an opportunity in Syracuse, NY 13214!

Position Title: Claims Assistant

Location: Syracuse, NY 13214

Anticipated Start Date: 03/24/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 5 Months of contract with possible extension

Job Type: [FULL TIME (>=30 HRS WEEKLY], [CONTRACT], [Onsite]

Pay Range: $17.00 – $20.00/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• Claims, Typing, Excel and Phone Etiquette.

Job Description:

Manager's note:

Work location: Onsite, Syracuse office

Any specific skill/ certification/ license: computer, typing, phones and knowing excel

Years of experience: 3 years Min.

 Primary Purpose:

To provide support to the claims staff and to perform other office tasks depending on the client program.

 Essential Functions and Responsibilities:

Sets up and enters new claims into claims management system.

Inputs and reviews notes/diaries in claims management system as instructed.

Processes payments.

Processes mail; handles filing, faxing and photocopying.

Reviews, prepares, creates, and/or sends letters, reports, and forms.

Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

Other activities/projects as assigned including the preparation and distribution of computer reports.

Additional Functions and Responsibilities:

Performs other duties as assigned.

Supports the organization's quality program(s).

Qualifications:

Education & Licensing - High school diploma or GED required.

Experience - Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge:

Excellent oral and written communication.

PC literate, including Microsoft Office products.

Strong organizational skills.

Ability to work in a team environment.

Ability to meet or exceed Performance Competencies.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

[Claims, Typing, Excel and Phone Etiquette.]

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.  As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.