Demo

Deployment and IT support

BCForward
Goldsboro, NC Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

BCforward is currently seeking highly motivated Deployment and IT support  in G oldsboro, NC 27530

Job Description :

Job Title : Deployment and Testing Technician

Work Location : Goldsboro, NC 27530

Duration : 09 Months

Shift : 1st shift Monday - Friday

Key Responsibilities :

Device Deployment and Configuration :

  • Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.
  • Perform software installations and ensure all required applications and system configurations are in place.
  • Set up hardware to comply with organizational standards and security policies.

Troubleshooting and Maintenance :

  • Conduct basic troubleshooting of hardware, software, and peripheral issues.
  • Collaborate with the IT support team to escalate and resolve complex issues promptly.
  • Ensure all deployed devices meet performance and compatibility requirements.
  • Epic Technical Dress Rehearsal (TDR) :

  • Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.
  • Test connectivity, application performance, and functionality of Epic workflows on deployed devices.
  • Document and report test results, identifying and addressing any deficiencies or issues.
  • Documentation and Reporting :

  • Maintain accurate records of deployed hardware, configurations, and testing outcomes.
  • Provide detailed documentation for device testing and troubleshooting procedures.
  • Contribute to post-deployment reports, highlighting successes and improvement opportunities.
  • Collaboration and Support :

  • Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
  • Assist with user training and provide basic guidance on using deployed devices and systems.
  • Participate in team meetings and provide updates on deployment and testing progress.
  • Qualifications :

    Education and Experience :

  • Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
  • 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
  • Experience with Epic or other electronic health records (EHR) systems preferred.
  • Skills and Competencies :

  • Proficiency in deploying and configuring Windows-based systems and peripherals.
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiarity with healthcare IT environments and workflows is a plus.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple tasks with attention to detail.
  • Certifications (Preferred) :

  • CompTIA A , Network , or similar IT certifications.
  • Physical Requirements :

  • Ability to lift and transport equipment up to 50 lbs.
  • Willingness to work in various environments, including clinical and behavioral health settings.
  • Ability to travel between facilities as needed.
  • Position Type and Expected Hours :

  • Full-time position.
  • May require occasional evening or weekend work based on project needs.
  • Company Description

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.

    Company Description

    About BCforward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Deployment and IT support?

    Sign up to receive alerts about other jobs on the Deployment and IT support career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $105,207 - $132,120
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $105,207 - $132,120
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $68,048 - $83,238
    Income Estimation: 
    $79,882 - $99,769
    Income Estimation: 
    $94,567 - $126,847
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $127,470 - $161,562
    Income Estimation: 
    $160,453 - $202,074
    Income Estimation: 
    $94,567 - $126,847
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at BCForward

    BCForward
    Hired Organization Address Helena, MT Full Time
    Administrative Assistant BCforward is currently seeking a highly motivated Administrative Assistant in Helena, MT 59602 ...
    BCForward
    Hired Organization Address Rocky Hill, CT Full Time
    Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown ...
    BCForward
    Hired Organization Address Minneapolis, MN Full Time
    UX Architect BCforward is currently seeking a highly motivated UX Architect for an opportunity in Minneapolis, MN (Hybri...
    BCForward
    Hired Organization Address Colorado, CO Full Time
    Field Support Engineer BCforward is currently seeking a highly motivated Field Support Engineer for an opportunity in Co...

    Not the job you're looking for? Here are some other Deployment and IT support jobs in the Goldsboro, NC area that may be a better fit.

    IT Deployment and Testing Technician

    Intellibee, Goldsboro, NC

    IT Deployment Technician

    DevCare Solutions, Greenville, NC

    AI Assistant is available now!

    Feel free to start your new journey!