What are the responsibilities and job description for the Desktop Support Technician position at BCForward?
Desktop Support Technician
Bothell, WA 98021
Note: This is a Contract to Hire position”
Basic Qualifications
• 5 of field support experience
• Ticket and asset management
• Strong hardware/software installation, support, and troubleshooting
• Windows XP, 10, and 11 experience
• Mac OS and iOS support
• Network Printer, HP configuration, consumable swaps, and moves
• Experience with Active Directory, MS Office, phone security, OS365
• Requires Networking troubleshooting and support
• Support skills for VPN connectivity and security
• Configuring new PC’s/notebooks via imaging, SCCM and standalone
• Remote Install software/hardware and support
• Knowledge of basic networking concepts and Hands Eyes support
• Lift and carry up to 40lbs
Salary : $23 - $24