Field Support Engineer CO

Field Support Engineer

BCforward is currently seeking a highly motivated Field Support Engineer for an opportunity in Colorado Springs, CO!

Position Title : Field Support Engineer

Location : Colorado Springs, CO

Anticipated Start Date : 04 / 07

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration : 48 months contract Renewable

Job Type : [FULL TIME (>

40 HRS WEEKLY) [CONTRACT], [ONSITE]

Pay Range : $25 - $27 / hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Summary :

As a Resident Account Support Field Engineer, you will be responsible for resolving hardware and infrastructure (servers, storage, and network) issues using system analysis techniques and procedures in support of HPE customer's data centers.

Responsibilities :

• Analyze, troubleshoot, and resolve issues within IT infrastructure including client & Multi-Vendor Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume / low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break / fix support, including component replacement and hardware troubleshooting, while following detailed instructions.
• Able to proficiently perform clearly defined data center support tasks with remote guidance.
• Demonstrate hands-on practical knowledge of systems and procedures.
• Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of datacenter support activities.

Resident Responsibilities :

Requirements :

Experience & Education :

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords :

Data Center, Break / Fix

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our

Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 236218 when responding to this ad.

Salary : $25 - $27