What are the responsibilities and job description for the Payroll Clerk position at BCForward?
Job Description
Job Description
BC Forward is looking for Payroll Clerk in Burlington, NC 27215
Position Title : Payroll Clerk
Location : Burlington, NC 27215
Duration : 6 Months of contract with possible extension
Pay Rate : $18.50 / hr. on W2
Shift : 8am - 5pm or 7 : 30am - 4 : 30pm
Need : Min 2yrs of Payroll / Garnishment Experience
Job Description :
The Office / Mail Clerk plays a vital role in ensuring the smooth operation of office activities by managing communication, maintaining records, and distributing mail. This position involves handling customer inquiries, organizing office data, and supporting administrative tasks. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication and multitasking skills.
Key Responsibilities :
Communication : Serve as the primary point of contact for customers, employees, and other individuals by answering questions, providing information, and addressing complaints in a professional manner.
Mail and Inventory Management : Sort and distribute incoming and outgoing mail. Maintain and update inventory records, ensuring accuracy and organization.
Record Keeping : Compile, copy, sort, and file records of office activities, business transactions, and other relevant data.
Data Management : Compute, record, and proofread data, records, and reports to ensure accuracy and completeness.
Administrative Support : Maintain and update filing systems, mailing lists, and databases. Assist with payroll records and other administrative tasks as needed.
Customer Service : Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients and colleagues.
Technology Use : Utilize computer applications such as Microsoft Word, Excel, and PowerPoint to create documents, manage data, and prepare reports.
Required Skills : Detail-oriented
Payroll / Garnishment experience
Position : Payroll Department
Responsibilities :
Distribute and manage incoming mail.
Process Verification of Employment (VOE) requests.
Handle and respond to emails from the Legal team.
Upload documents to the ADP Wage Garnishment portal.
Manage Broadspire's-related tasks.
Respond to HR tickets in a timely manner.
Perform additional duties as assigned by the Team Lead or Director.
Preferred Qualifications :
Experience with Workday and ADP Smart Compliance is highly preferred.
Required Skills : Detail-oriented
Excellent multitasking and time management abilities.
Customer service-oriented with strong interpersonal skills.
Ability to work independently and maintain confidentiality.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Attention to detail and strong organizational skills.
Education and Experience :
High school diploma or GED required.
2-4 years of experience in administrative or customer service roles preferred.
This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to supporting office operations with efficiency and professionalism.
Company Description
About BCforward :
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.
Salary : $19
