Demo

SBA Loan Processor

BCForward
Cleveland, OH Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Job Title : SBA Loan / Loan Processor

Max Pay Rate : $23 / hr

Duration : 9 Months

Shift - M-F 8am - 5pm ET. Once a month, a late shift of 11 : 00am-7 : 30pm is required.

Locations : can be at either 4910 Tiedeman Brooklyn, OH 44144 or

4224 Ridge Lea Road, Amherst, NY 14226

Job Description

Overview of Primary Functions

  • administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and / or organization of documentation associated with a product or process
  • Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees
  • Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. May provide service in relation billing inquiries, service requests, suggestions and complaints from customers
  • Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process
  • Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
  • Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions

Day-to-Day Tasks Include

  • Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process
  • Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
  • Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests
  • Process requests received via departmental Quest, databases and KeyView system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements
  • Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
  • Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity
  • Education, Experience, & Differentiating Skills

  • High School Diploma or equivalent work experience required. Bachelor’s degree in Finance or Accounting preferred
  • 2 years of experience and a strong knowledge of commercial loan servicing
  • Demonstrates solid understanding of accounting principles
  • Familiarity with systems such as CLS / CL3 and LoanIQ
  • Proven excellent verbal / written communication and interpersonal skills
  • Excellent judgement and decision making skills, demonstrated leadership skills
  • Strong analytical, research, and problem resolution skills
  • Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
  • Moderate knowledge of banking policies, procedures, government regulations
  • Ability to perform complex scheduled and non-scheduled maintenance functions
  • Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently
  • Company Description

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.

    Company Description

    About BCforward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.

    Salary : $23

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