What are the responsibilities and job description for the Client Relationship Manager-Richmond VA position at BCLS Landscape Services?
Start the new year off with a GREAT CAREER OPPORTUNITY!
Company Description
BCLS Landscape Services is a leader in commercial landscape and snow management with a client-centric approach. With a focus on quality work and exceptional customer service, we serve the commercial markets throughout the Richmond and Central VA.. Our services include Landscape Management, Enhancement, Irrigation, and Snow & Ice Control. We are seeking a dynamic and personable professional to lead and develop B2B client relationships within commercial property management, asset management and owner/managed properties.
Role Description
This is a full-time hybrid role based in Ashland, VA, with the flexibility for some remote work. The Client Relationship Manager will oversee client accounts, collaborate with internal teams to ensure client satisfaction, and identify opportunities for growth. Daily tasks include building strong client relationships, managing client requests and concerns, and ensuring service delivery meets or exceeds client expectations.
Qualifications
- Exceptional 'Hunter & Farmer skills
- Excellent communication, relationship-building, and customer service skills
- Strong organizational and time management abilities
- Strong marketing, strategic planning and event planning mindset
- Experience in account management and client relationship management
- Knowledge of landscaping, construction or related service industry is a plus
- Ability to work independently and collaboratively in a team environment
Compensation & Benefits,
- Competitive salary with commission.
- Year-End Performance Bonus
- PTO & Health Insurance
- 401K with 3% company match
- Company vehicle
- Company phone, laptop
- Fun Company Culture!
Job Skills & Requirements
- A bachelor’s degree is preferred
- 5 years of successful sales experience in a service related industry
- Proficient with technology (iPads, laptops, etc.)
- Must have a valid driver’s license
- Outgoing and friendly personality required!
Salary : $60,000 - $100,000