Job Description:  Family Support Specialist/Program Coordinator

This position is currently funded through June 30, 2026, and is contingent upon annual grant monies provided by the DHHS/DSS division. The Program Coordinator position is responsible for yearly grant renewal.

Salary: $48,559 plus $1,000 sign-on bonus to be distributed over the first two months.

12 month position

Role

The Family Support Specialist/Program Coordinator is a school-based position that acts as a liaison between families, the school, and the community.  The Family Support Specialist/Program Coordinator provides parents with child development information, including age-appropriate expectations, teaches parents positive parenting practices, and assists families in accessing community resources.  The Support Specialist/Program Coordinator provides day-to-day management of the FUTuRES project, including all reporting to NCDSS.  The Family Support Specialist/Program Coordinator reports directly to the Program Administrator.

Duties & Responsibilities

• To act as the lead resource person on the Triple P and Circle of Parents curriculum.
• To receive referrals to the program and assure follow-up with families through school and home visits.
• To assist families in accessing local resources and coordinating activities.
• To provide parent education and group family activities.
• To organize student and/or parent support groups as necessary.
• To organize natural learning opportunities for children involved in the program.
• To gather data and other information as it relates to the project and maintain input into the project database.
• To maintain accurate and current records on each family.
• To always uphold a high level of professionalism in working with families, school personnel, and community representatives.
• To protect the rights of families by practicing a strict policy of confidentiality.
• To attend professional development courses and workshops.
• To provide day-to-day management of the budget.
• To complete grant reports, renewal contracts, and grant applications.
• To interview and hire project staff.

Knowledge, skills, and abilities necessary to do the work

• Knowledge of social work concepts and principles.
• Knowledge of child development theories.
• Knowledge of parent education philosophies.
• Knowledge of community resources.
• Knowledge of research techniques and principles.
• Knowledge of interview techniques.
• Knowledge of basic negotiating principles.
• Skill in interviewing.
• Skill in counseling.
• Skill in project management.
• Skills in compiling information and writing project reports.
• • Ability to establish and maintain working relationships with school personnel and external agencies.
  • Ability to communicate effectively orally, including interviewing and making presentations.
  • Ability to communicate in writing, including correspondence with families and school staff.
  • Ability to use personal computer and learn related software as it applies to the job.
  • Ability to collect, compile, and interpret data.
  • Ability to manage budgets.
  • Ability to write project reports.
  • Ability to hold a valid NC driver’s license.

   

  Minimum Requirements 

  • Bachelor’s degree in Social Work or a four-year degree with at least 2 years of experience with at-risk families.
  • At least two years of experience working with at-risk families.
  • At least one year of experience with project management.

  Special Requirements

  • Must be willing to work nights, weekends, and other unusual hours when necessary.
  • Must have access to transportation to conduct home visits and attend events and various meetings as requested.

   

Salary : $48,559