What are the responsibilities and job description for the Technology Systems Technician position at BD Holt Company?
Job Description
Job Description
Position : Technology Systems Technician
Reporting Relationship : SITECH General Manager
A REAS OF RESPONSIBILITY : Position will work in all areas of the business as needed. Work will include, but is not limited to warehouse work, equipment preparation and programming, machine installation assistance, and class preparation. Take part in training, to expand knowledge of GPS products.
capsule position description :
This position will be used to assist company needs in all areas as follows : Warehouse Work which will entail checking in orders to include labeling and stocking of shelves. Shipping of product to customers and between stores. Pulling of orders for field technicians including paperwork preparation. Lift up to 75 lbs is part of this job. Equipment Preparation to include assembly, charging, programming, and documentation necessary for sales or rental. Machine Installation to include assisting field techs with installing, trouble shooting and repair of machine installed product. School Preparation to include classroom preparation, pulling, charging and prepping school gear and set up for students use. Clean up and return of gear after classes. On Job Learning to work in MAS computer system, learn Trimble web site for codes and support needed, and learn GPS products and operation.
The incumbent in this position is expected to model the following practices on a daily basis : 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal / external resources and 3) Ongoing self development.
KRA's ( Key Responsibility Areas) :
Warehouse work including receiving stock, receipting into MAS system, placing and pulling stock from shelves, lifting products weighing up to 75lbs.
Prepare GPS products to include assembly, charging and programming firmware in the products using Trimble web site.
Works in field in all weather conditions to assist field technicians with installation, repair and trouble shooting of machine technology products. Field work will be dirty, greasy and physically demanding work.
Assist trainer in the preparation for schools and associated field training activities. Work includes pulling, prepping and set up of equipment for class, clean up of gear and return of gear back to warehouse.
Will undertake on the job learning of the MAS computer system, Trimble web site use and GPS product use and operation
KCA’s ( Key Competency Areas) :
the following personal attributes are considered essential requisites for effective performance of the job holder in this position.
Problem-Solving Expertise : The rational approach to processes involved in identifying and defining problems / goals, selecting and implementing alternative solution strategies, the management of resources and contingencies and reducing performance deviations / gaps.
Influencing Capabilities : Demonstrated leadership in the attitudes and behaviors that affect assessment, management and adaptability required in handling situations (including decision making, behavior, conflict management, negotiations scenarios). Also, the aligned commitment and contribution to the success and development of others.
Planning Orientation : Competency in strategic operational planning methods and practices, monitoring and measurement of targeted goals, resource allocation and management practices.
Managerial / Administrative Skills : Model the basic set of managerial / administrative task-management attributes involving directing, implementing, motivation and evaluation of general work environment for the purpose of accomplishing specific, targeted business objectives.
Technical Expertise : Demonstrate specific business / industry job-related professional knowledge, skills, experience and related performance attributes.
Performance MEASUREMENTS :
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position. Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
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