What are the responsibilities and job description for the Control Tower Specialist position at BDP International?
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Summary:
Essential Functions:
- Support all functions of import CHB process from file creation to cargo delivery.
- Manage logistics and transportation issues to customers' satisfaction.
- Identify time or cost constrained shipments are managed to customer's satisfaction.
- Monitor trends in daily activities.
- Provide root cause and corrective action investigations to operational processes to minimize supply chain disruptions and identify opportunities for cost-saving / value creation.
- Liaise with the customer, suppliers, and internal stakeholders to ensure the import process is lean and bottlenecks or performance issues are addressed.
- Provide analytics-based approach to operational metrics reporting and process improvement.
- Provide overall management of vendors in the value chain and prepare comprehensive output based on the received data output from each party.
- Routinely follow-up with all carriers, agents, or contacts to ensure shipment delays are minimized.
- Assign and work directly with the contracted inland carrier.
- Publish the daily shipment visibility dashboard indicating shipments to KPI, highlighting delays, potential issues, and recommend actions to key business stakeholders.
