What are the responsibilities and job description for the Debt Collections position at Be Epic LLC?
About the job Debt Collections
DEBT COLLECTION AGENTS NEEDED - This is a Work-from-Home Set up
Job Description :
We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.
Key Responsibilities :
Contact debtors via phone, email, and mail to collect outstanding debts.
Negotiate payment plans and settlements in accordance with company policies and procedures.
Document all collection activities accurately and efficiently.
Conduct skip tracing to locate and contact debtors.
Able to achieve monthly collection goals.
Qualifications :
Must have at least 1 year of Debt Collection experience.
Strong negotiation skills with proven ability to recover delinquent accounts.
Experience with 3rd party collection is a plus, but not required.
Excellent communication skills.
Ability to handle difficult conversations with professionalism.
Strong organizational skills and attention to detail.
Proficient in Evolution, SecureCRM, Symplicity and other collection software.
Before You Apply, Please Ensure You Have the Following Equipment :
Noise-Canceling Headphones : Essential for clear and professional audio.
Reliable Internet Connection : At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
Backup Internet Source : With a speed of 2050 Mbps to avoid interruptions.
Backup Power Supply : To stay operational during power outages.
Wired Connection : Ethernet / LAN cable for consistent internet performance.
Laptop Requirements : Core i5 processor or better, with at least 8GB RAM for smooth multitasking.
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