What are the responsibilities and job description for the AT&T Retail Marketing Team Member position at Be Marketable?
Be Marketable is a leading provider of retail marketing services, dedicated to helping businesses succeed in today's competitive marketplace. We offer a comprehensive training program for our Account Manager Trainees, which includes hands-on training and mentorship.
About the Role
This is an exciting opportunity for individuals who are looking to transition into an entry-level management role. As an Account Manager Trainee, you will have the chance to work with our AT&T retail marketing team, providing marketable solutions to our customers.
Your responsibilities will include engaging with customers, answering their questions, addressing their concerns, and providing product and service recommendations. You will also be responsible for assisting customers with enrollment and provider services, following up on unresolved customer inquiries and complaints, and researching billing inquiries and claims to provide accurate solutions.
Skills and Qualifications
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to learn quickly and adapt to new situations
Benefits
As an Account Manager Trainee at Be Marketable, you will enjoy a range of benefits, including competitive pay and performance-based incentives. We are committed to providing our employees with a positive and supportive work environment, where they can grow and develop their skills.