Demo

Account Manager - Remote in Greater San Francisco Bay Area

Be The Match
Los Angeles, CA Remote Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/20/2025

Please apply online using a laptop or desktop computer.

POSITION SUMMARY :

The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with : C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers / decision-makers in strategically important large accounts within assigned geography. Accounts include, but are not limited to colleges, universities and technical or vocational schools; network partners; community-based organizations and coalitions; corporations and Service sectors (such as police and fire academies and units) within a defined geography. The AM will position BTM’s Mission for optimal access and partnership within preferred donor segments and develop deep donor insights to drive growth and loyalty. The AM coordinates all activities within their territory in order to recruit potential donors to the registry. This is a remote position in SF Greater Bay Area, CA. #LI-Remote

ACCOUNTABILITIES :

  • Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.
  • Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
  • Develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
  • Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrates a keen ability to prioritize and execute on current and future opportunities.
  • Demonstrates knowledge of Cell Therapy landscape to include pathways / guidelines. Ability to articulate how Be The Match partnership is important to the donor and patients we serve.
  • Demonstrates focused and comprehensive strategic account planning skills. Develops effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
  • Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

REQUIRED QUALIFICATIONS :

Knowledge of :

  • Strategic account selling and planning.
  • Salesforce, Microsoft Office, with Excel skills.
  • Ability to :

  • Demonstrate strategic thinking, planning, and problem-solving skills.
  • Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions.
  • Build strong, collaborative relationships with internal and external partners.
  • Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions.
  • Elevated level of self-awareness with the ability to translate feedback into action.
  • Excellent oral / written communication skills, including demonstrated ability to follow through.
  • Identify and meet internal / external customer needs.
  • Apply flexible and creative thinking when developing new business solutions.
  • Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams.
  • Strong organizational skills, relationship building skills and project management skills.
  • Ability to manage conflict and prioritize.
  • Education and / or Experience :

  • Associates or bachelor’s degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement.
  • Minimum total of 3 years of successful account management and / or sales experience.
  • Additional Requirements :

  • Must have a valid driver’s license.
  • Must be available to travel 20%.
  • PREFERRED QUALIFICATIONS :

  • Previous donor / member recruitment experience is a plus.
  • People management experience.
  • Previous experience working with cross-functional teams.
  • Salary Range :

  • 100,000 - $120,000
  • DEI COMMITMENT :

    As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

    BENEFITS :

    NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident / critical illness / hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off / holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information : NMDP Benefit Information

    Additional Information :

  • Number of Openings : 1
  • Pay Basis : Yearly
  • Schedule : Full-time
  • Driver Policy : Yes
  • Job Family : Customer Experience
  • Career Category : Established Leader / Established Professional
  • Career Level : 7
  • Submit your CV and any additional required information after you have read this description by clicking on the application button.

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    Remote working / work at home options are available for this role.

    Salary : $100,000 - $120,000

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