Receptionist

Be Truly Well is an Integrative Health Center and Med Spa located in the heart of Newark, DE just off Main Street. We are one of the highest rated clinics in the area and are proud to be a local institution serving the community for over 15 years and counting. Be Truly Well is not your typical health center! We are fun, motivated and think outside of the box! We're looking for a like minded Front Desk Receptionist that is a motivated self-starter for Closing Shift and Saturdays. Dr. West and his team are passionate about offering patients alternative treatment options through integrative healthcare. Our health center offers Chiropractic, Physical Medicine, Sports, Motor Vehicle and Work Related Injury Rehabilitation, Massage Therapy, Nutrition, Weight Management and a full Medical Spa. We are a drug free work environment and we do random drug testing. Do not apply if you are unable to work evenings and Saturdays!

We will train you on-the-job for the following:

• Basic front desk functions including:
• Inbound and outbound patient phone calls & texting
• Maintaining schedule for multiple Doctors and Clinicians
• Assisting patients/spa clients with check-in and check-out processes
• Assisting patients/spa clients with intake paperwork including all forms for billing and medical necessary documentation purposes and EHR data entry
• Proficiency in health insurance co-pays, deductibles, and co-insurance as well as assisting the Billing Department and Manager with misc tasks
• Fluent in basic medical terminology as well as HIPAA compliance certification.
• Maintaining medical records and completing records requests
• Educating patients on their care, as well as our products and services
• Assisting Chiropractor with different tasks as needed
• Assisting Rehab Tech and patients with supportive therapies and rehab exercises
• Assisting Nurse Practitioner with different tasks as needed

Skills you MUST already have:

• Prior work experience in a clinic setting
• Motivated self-starter with a good work ethic
• Ability to multitask and work well in a high paced/busy environment
• Great customer service and communication skills
• Ability to learn and retain new information and procedures
• Interest or lifestyle in balance with our core values to be the face of our office
• Punctuality

Skills we would LOVE for you to have:

• ChiroTouch practice management software experience
• Chiropractic Assistant/Rehab Tech/Medical Assistant experience
• Understanding and appreciation for chiropractic and nutrition based holistic medical care
• Retail sales

Office Hours:

Monday: 9am-6pm

Tuesday: 9am-4pm

Wednesday: 9am-8pm

Thursday: 9am-7pm

Friday: 8am-6pm

Saturday: 8am-12pm

Closing schedule (subject to change)/hours, not counting lunch break:

Tuesday 10am-4pm (6hrs)

Wednesday: 11am-8:30pm (8.5hrs)

Thursday: 10am-7:30pm (8.5hrs)

Friday: 9am-6:30pm (8.5hrs)

Saturday: 8am-12pm (4hrs)

Total hours: 35.5-40hrs

Please send a resume with a cover letter telling us why you are the perfect candidate for our office. Please include salary requirements.

We can't wait to find our perfect candidate!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off
• Uniform allowance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Rotating weekends

Work Location: In person

Salary : $15