What are the responsibilities and job description for the FT Front Desk Experienced Receptionist Functional Medicine Carmel position at Be Well Family Care?
We are seeking a Full-time Experienced Front Desk Receptionist to work in our beautiful Functional Medicine Family Practice in Carmel, Indiana. Excellent work environment in a beautiful, new building!
Medical Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Sells supplements to patients and updates supplement store with new inventory.
- Ships products
- Assists with cleaning up reception area and breakroom area as requested
- Helps with check-in, check-out, and scheduling in our aesthetics practice.
- Stays informed of all services provided by and products sold by the practice
- Able to upsell and cross-sell services while keeping the client’s best interest in mind
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
- Good salesperson
- Customer focused
Education, Experience, and Licensing Requirements:
- Some University/college experience or degree is preferred
- Familiarity with phone systems
- MUST be computer proficient
- Previous Medical Experience Required
- Functional Medicine knowledge is a plus
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $19
