What are the responsibilities and job description for the Receptionist position at Be Well Kentucky?
Be Well Kentucky (BWK) is based in Louisville with a satellite office in Lexington. The Clinic specializes in the provision of evidence-based treatment for eating disorders, obsessive-compulsive disorder (OCD), trauma and other anxiety related disorders. Be Well is the parent company of Louisville Center for Eating Disorders, the only PHP and IOP for eating disorders in Kentucky.
We are seeking a hardworking, warm, outcome-oriented individual to be a Reception Team Member at the Louisville office.
The ideal candidate should be well-organized, have a high level of communication skills, and work well as a member of a team.
This individual is responsible for performing all reception, secretarial/clerical aspects of the clinic including greeting and scheduling clients, payment collection, and assisting staff members with a variety of tasks. Monday - Friday day shift (8am-4pm preferred but can discuss for the right applicant) 30-40 hours a week.
Essential Duties
- Model behavior of high customer service
- Ensure smooth running of the reception, offering support and guidance to team
- Welcome visitors/patients by greeting them in a friendly and professional manner.
- Responsible for charge collection and daily balancing.
- Excels at clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
- Answering phones and making outbound calls
- Comply with all policies and applicable procedures.
- Maintain security of sensitive patient information per HIPAA guidelines.
- Coordinate appointments for patients and staff.
- Communicate all relevant information to supervisory staff in regard to patients and the facility.
- Restocking supplies needed around the office.
- Maintain safe and clean reception area by complying with procedures, rules and regulations.
- Other duties as assigned.
Minimum Qualifications
- Minimum high school diploma
- Previous experience in office setting; experience in medical field a plus
- Must have exceptional customer service skills
- Must have exceptional computer skills
- Must have strong organization, communication, and problem-solving skills
View our website for more information: www.bewellkentucky.com
Please email resume to Director of Operations, Stacey Annis: stacey.annis@bewellkentucky.com
Pay: $18-$20hr depending on experience and education with health insurance benefits for full time staff and 401k with matching available to all full time and part time staff
Salary : $18 - $20
